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Brevo vs. Mailchimp: Which is best? [2025]

The Zapier Blog

You can manage all the conversations directly within Brevo to handle any questions easily and quickly, and built-in chatbot and automation features can reduce your customer service load. This article was originally published in December 2022 and has also had contributions from Kiera Abbamonte. Learn more about how it works.

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What is a CRM? The beginner's guide to customer relationship management

The Zapier Blog

It acts as a central hub designed to track contacts, manage sales pipelines , automate communication, and improve customer service. Customer service ticketing Many CRM platforms include customer service capabilities or integrate closely with help desk software. Service automation: This streamlines customer support processes.

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4 High-Impact Tips All Entrepreneurs Should Follow in 2022

StartupNation

Can you believe that the Year 2022 is here? Yes, it is a great time to reevaluate your project management initiatives, customer retention strategy, and HR processes. However, there are so many other ways to take your business to new heights in 2022 and beyond. Are you also thinking of revamping your entire website in 2022?

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How Small Businesses Can Leverage 2022 Trends in 5 Steps

StartupNation

2022 will be a unique and promising time for businesses as we regain a sense of normalcy in a post-pandemic society. If you’re looking to establish or redefine your business in 2022, here are 5 steps you should consider implementing in the year to come. Looking to 2022. Small business trends to watch.

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Top Detroit Startups and Tech Companies to Watch in 2022

StartupNation

Here are the top Detroit startups and tech companies to watch in 2022. Small Detroit startups to watch in 2022. Robotire is an automation startup that uses robots to replace tires in under 15 minutes during vehicle service appointments, in order to reduce wait times. Next year is looking even better. Apply now to Floyd.

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TechCrunch+ roundup: Less VC for SV, 2022 marketing predictions, GTM research strategies

TechCrunch

If more people are starting up in cities like Cincinnati, Portland and Buffalo, not only will those communities benefit directly, we’ll also see new products and services that reflect a greater diversity of thought and location. 3 disruptive trends that will shape marketing in 2022. Walter Thompson. Senior Editor, TechCrunch+.

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Add These Trends to Your Marketing Plan This Year

StartupNation

There’s no better time than now to map out a solid marketing plan for 2022. So, what marketing trends do we predict to flourish in the year 2022? More than 90% of customers are more likely to shop after seeing personalized offers from a brand, making personalization a vital part of every marketing strategy. Generates better ROI.