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Customer support management platform Assembled lands $51M

TechCrunch

Assembled , which bills itself as a workforce management platform for customer support teams, today announced that it raised $51 million in a Series B funding round led by New Enterprise Associates with participation from Emergence Capital and Basis Set Ventures. ” Image Credits: Assembled.

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Fuel Me Raises $18 Million Series A Round

HPA

Fuel Me is a first-of-its-kind platform that revolutionizes fuel procurement and management. Offering fuel inventory monitoring, data analysis, and reporting, Fuel Me ensures seamless fuel management for its customers. Fuel Me will expand its enterprise customer base and enhance its platform through this financing. “We

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Celebrating Angie Singer Keating’s Appointment as Board President of Ben Franklin Technology Partners

Ben Franklin Technology Partners

With over two decades of experience in information systems, project management, and engineering, Angie brings a wealth of expertise and leadership to the organization. Angie Singer Keating is the Co-Founder and CEO of Reclamere, a leading provider of cybersecurity and IT asset management solutions.

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MYbank showcases digital solutions for SME financing at the Singapore Fintech Festival 2023

AsiaTechDaily

The showcased solutions included Tomtit for rural finance, Goose for supply chain finance, and Lark for automated credit line management. More often than not, SMEs face difficulties obtaining the necessary financing support due to prolonged waiting time or a lack of collateral. MYbank specializes in SME financial services.

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New Study: 2018 State of Embedded Analytics Report

Why do some embedded analytics projects succeed while others fail? We surveyed 500+ application teams embedding analytics to find out which analytics features actually move the needle. Read the 6th annual State of Embedded Analytics Report to discover new best practices. Brought to you by Logi Analytics.

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Dixa acquires Elevio, the ‘knowledge management’ platform helping brands improve customer support

TechCrunch

Dixa , the Danish customer support platform promising more personalised customer support, has acquired Melbourne-based “knowledge management” SaaS Elevio to bolster its product and technology offerings. The deal is said to be worth around $15 million, in a combination of cash and Dixa shares.

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BankTech Ventures’ Fintech Investing focuses on Community Banks

American Entrepreneurship

Funding supports innovative technology companies that are taking community banks into the future. Strategic investment fund BankTech Ventures invests in companies that are developing innovative technologies that enhance the ability of community banks to serve their customers. as of December 31, 2022, according to the FDIC.