Both Sides of the Table

NOVEMBER 11, 2013

If you choose your name well and it represents what your customers value in you then it will be memorable, differentiated and meaningful. Be open & transparent (mimicking the greater social order changes that have come with blogs & social media). When he starts his blog I’ll let you know. First task for Kyle?

ventures 324

ventures VC strategy advice 324

Entrepreneurs' Organization

MARCH 18, 2020

Home delivery services have been surging in the past decade, but as people are encouraged to avoid crowded supermarkets and big box retailers, you can expect direct-to-consumer providers of clothing, over-the-counter medicines, cleaning supplies, and even home decor to see an influx of new customers. Virtual Health Services.

health 307

health accelerator opportunity hospitality 307

Entrepreneurs' Organization

JULY 19, 2024

This ensures you’re developing something customers actually want. The ability to gather user feedback and course-correct rapidly is also beneficial, especially in today’s dynamic market, allowing you to be nimble and responsive to customer needs. This definition acts as the cornerstone of future decisions.

startup 238

startup strategy collaboration communities 238

Entrepreneurs' Organization

MAY 13, 2020

Carlos Melendez is the CEO of Wovenware , a nearshore software services firm focused on chatbots and AI. Matteo Ghedini, Brera Serviced Apartments, EO Italy. Matteo Ghedini is the CEO of Brera Serviced Apartments. Maintaining Customer Focus. We implemented a full “Contactless Customer Journey.”.

culture 254

culture collaboration leadership hospitality 254

Entrepreneurs' Organization

NOVEMBER 27, 2020

Companies that embrace this new model, called interaction field companies, generate, facilitate and benefit from interactions and data exchanges among multiple people and groups—from customers and stakeholders, but also from those you wouldn’t expect to be in the mix, like suppliers, software developers, regulators and even competitors. .

hospitality 312

hospitality health mix-use enablement 312

Both Sides of the Table

MARCH 14, 2013

The major battle for press is a battle for “mindshare” and it’s exactly the reason I blog. Consider this blog post titled, “ Christmas 2012 Shatters More Smart Device and App Download Records.” They sell accounting services. I am a VC. I hand out money. How differentiated is that? Final example.

mix-use 389

mix-use advice VC technology 389

Entrepreneurs' Organization

JANUARY 10, 2024

Could your latest customer describe it? Be sure to include representatives from all levels of the organization, particularly several who work most closely with your customers. You want customers to experience your Brand Promise every time they interact with your company. What do you want the customer to experience every time?

collaboration 218

collaboration entrepreneurs creativity education 218

Entrepreneurs' Organization

APRIL 29, 2020

To do both, a company needs a customer relationship management (CRM) platform. If you don’t have one, spend the time to set one up inexpensively, and load it with all your customer information. Once a CRM is set up, first think about how your customers are doing. Empathy for your customers right now will go a long way.

innovation 250

innovation energy disruption sustainability 250

Both Sides of the Table

NOVEMBER 22, 2014

Case in point, “ Why Your Uber Driver Hates Uber ” is a blog post dressed up as journalism. The author followed an Uber driver around and used it as evidence of why Uber drivers hate the service. The author follows around a single driver for a day to show evidence that Uber drivers en masse hate the service.

mix-use 418

mix-use innovation pitching board 418

Entrepreneurs' Organization

JANUARY 25, 2021

The purpose establishes a deeper meaning which, in turn, inspires and engages employees, customers and other stakeholders. This includes customers, employees, suppliers, shareholders, society at large and the environment. Zappos offers free shipping and returns, as well as an accessible and effective customer service department.

capital 278

capital culture sustainability leadership 278

Entrepreneurs' Organization

JULY 15, 2022

As one of the best marketing channels to connect with audiences and build your brand , email continues to serve as a valuable tool to communicate with potential customers and move them further along your conversion funnel. Not us, and definitely not your customers! Your customer will click on the thumbnail expecting a video to play.

creativity 271

creativity culture strategy education 271

Entrepreneurs' Organization

APRIL 26, 2024

The service is so seamless that you would never realize the receptionist was not in the same office as the person you called. And, no matter what time of day the phone rings, one of Ruby’s personable team members answers and provides your customers with exactly what they need — making your company shine.

startup 199

startup creativity entrepreneurs entrepreneurship 199

Both Sides of the Table

MAY 27, 2013

In this period (less than 2 years) he has brought on incredibly talented senior execs is sales, marketing, product management, client services, finance, vp engineering and more. So what are Rob’s secret hacks that he didn’t spill in his blog post? . In his spare time he raised nearly $30 million. Rob does it. On steroids.

board 365

board VC advice pitching 365

Entrepreneurs' Organization

AUGUST 18, 2020

If you can keep customers engaged at times like these, you’ll earn even greater loyalty in the long term. With a customer relationship management (CRM) system in place, outreach could begin promptly. KNOW YOUR CUSTOMERS AND RESPOND TO THEIR NEEDS. While business may be slow, client outreach must never slow.

health 276

health education media support 276

Entrepreneurs' Organization

JANUARY 3, 2024

Should I use AI to help with a blog? Local SEO How often have you searched stores or services near your location on Google Maps? Asking clients or customers to post reviews of their experience on your Google Maps profile. Blogging Even today, a blog can represent a dramatic increase in lead generation.

strategy 242

strategy media creativity education 242

Entrepreneurs' Organization

MARCH 8, 2024

“By leveraging our extensive networks, we open doors to potential customers, service providers, partners, and cutting-edge operational resources, creating a robust ecosystem for growth and innovation,” Cindy explained. To that end, Shaivi offers branding and communication services to women entrepreneurs At Cost.

education 256

education support entrepreneurs mentorship 256

Entrepreneurs' Organization

JULY 6, 2020

Suddenly, the pipeline of customers that were expected to close was becoming smaller and smaller. I’ve seen many entrepreneurs say “Don’t worry, it’s not that bad, things will pick up” and delay taking action, whether it’s cutting a product or customer or laying off employees. This is almost always a mistake. Manage your stress level.

peer-to-peer 321

peer-to-peer startup advice entrepreneurs 321

Entrepreneurs' Organization

JULY 16, 2021

Dan’s professional IT services consultancy developed a SaaS product and now wants to grow and scale the product—but has little experience in marketing or selling SaaS products. Customer insights are your guiding star. It’s often the case that customers only want a couple of core functions. Value external input.

SaaS 294

SaaS leadership accelerator entrepreneurs 294

Entrepreneurs' Organization

SEPTEMBER 16, 2020

As you hire new staff members , as you assign projects, as you assess salaries, as you engage with potential clients, as you set goals for growth, as you market your services—all the areas of running a business are impacted by how intentionally you advocate for equality, diversity and inclusivity. and more articles from the EO blog. .

culture 277

culture creativity collaboration entrepreneurs 277

Entrepreneurs' Organization

AUGUST 4, 2020

And every business owner and founder knows that social media is one of the most cost effective ways to market your products and services. . Customize . We spend millions of dollars every year to build the reach of our brand and acquire new customers,” he says. Our approach is multi-faceted,” Robert expains. “Our

media 278

media education strategy communities 278

Entrepreneurs' Organization

JULY 12, 2023

As Harvard Business School professor Clayton Christensen said, “People don’t buy your product or service. Putting the customer’s progress as the central focus of what your business does is a critical component of scaling, but so is operational profitably. That’s what is called the “customer’s job”. But how do you get there?

innovation 244

innovation sustainability consulting SaaS 244

Entrepreneurs' Organization

OCTOBER 27, 2023

The moment your idea becomes a startup, your first objective is to prove that the product or service can generate demand from customers. You should focus on developing the product or service that allows you to prove the fit. and more articles from the EO blog. Validate demand as cheaply as you can.  And nothing more. 

entrepreneurs 251

entrepreneurs startup advice angel investing 251

Both Sides of the Table

MAY 10, 2015

Even when I’m not the one being sued I find myself being dragged into deposition after deposition and my blog (along with all my emails) are being served as evidence. The vendor who previously serviced those accounts sued them. Lawsuits are becoming so prevalent these days. I angel funded a company 5 years ago.

startup 352

startup advice board founder 352

Entrepreneurs' Organization

JUNE 11, 2021

Today, he is chairman and CEO of Magic Johnson Enterprises , which provides high-quality products and services that focus primarily on ethnically diverse and underserved urban communities through strategic alliances, investments, consulting and endorsements. And also ran a trash hauling service on the weekends as a second job!

consulting 318

consulting entrepreneurship entrepreneurs communities 318

Entrepreneurs' Organization

JANUARY 4, 2023

The big mistake is if they cut in the areas of customer service and customer experience , leaving them vulnerable to competition and eroding market share. One of the worst places to cut costs is anywhere the customer will notice. Focus on creating more valuable offerings to customers by reinventing what you provide.

ecology 252

ecology entrepreneurship pitching entrepreneurs 252

Entrepreneurs' Organization

DECEMBER 1, 2021

After witnessing the financial crisis first-hand, Tim and I embarked on a new journey in 2010 by founding Elenteny Imports, offering innovative logistics services to buoy wine, spirits and beer companies during unprecedented times. Evolving into entrepreneurship. Managing expectations.

hospitality 268

hospitality leadership collaboration entrepreneurship 268

Entrepreneurs' Organization

JANUARY 21, 2020

Tim Hamilton, an EO member in Austin, is founder and CEO of Praxent , a custom software and web app development firm that has been named for three consecutive years to the Inc. While the desire and intention to create disruptive digital customer experiences grows, however, the majority of B2B companies struggle to deliver.

innovation 222

innovation strategy energy opportunity 222

This is going to be BIG.

JUNE 26, 2012

People thought I was crazier for having the chat widget on my blog. I'm in a service business, so if you can't get to me, I can't provide my service. Both Josh Kopelman and Fred Wilson have talked about the entrepreneurs being their customer. Honestly, few people use it. Most of the time, they ask reasonable questions.

VC 371

VC pitching venture capital creativity 371

Entrepreneurs' Organization

APRIL 23, 2020

Andy’s company, Higher Logic , provides organizations with customer and member engagement software, to allow members or customers to engage and collaborate with each other. an international network providing both exceptional service and delivery of large quantities of life-saving supplies, using an all-volunteer model.

hospitality 286

hospitality creativity collaboration leadership 286

American Entrepreneurship

NOVEMBER 17, 2024

Creators produce and share content, products, or services primarily through digital platforms. The Fields Where Creators Have Key Roles Content Creators produce videos, blogs, podcasts, and other media content such as YouTubers, TikTok influencers, streamers (on social platforms like Twitch), and bloggers.

collaboration 98

collaboration education media communities 98

Hunter Walk

NOVEMBER 11, 2024

But sometimes the CEO takes the initiative to recruit an absolute gem and that was the case with ResQ , a software startup servicing the hospitality owners and service/repair vendors. It was serving on that Board where I first met Nilam Ganenthiran , back while he was an executive at Instacart.

board 104

board collaboration energy advice 104

Entrepreneurs' Organization

AUGUST 27, 2020

If their response is “no”, it’s not because they don’t want to use your products or services. It’s because you just haven’t pitched your products or services to solve their problems. In my last business (security guarding) we were focused on a model but not a market segment (customer). and more articles from the EO blog. .

advice 325

advice entrepreneurs creativity culture 325

Entrepreneurs' Organization

JUNE 12, 2020

The equipment will be used for National Health Service (NHS) hospitals across the country. The organization is collecting funds to buy masks and other equipment to protect the tens of thousands of doctors, nurses, EMS personnel, law enforcers and security service providers that are fighting the pandemic in South Africa.

hospitality 237

hospitality collaboration health support 237

Both Sides of the Table

SEPTEMBER 15, 2013

Of course it’s a competitive market so MCNs competing for top talent not only compete on rev share to talent but also to services that they provide talent. Building direct customer relationships with viewers (who want to tune into your channels). I will talk about these strategies in my next blog post. ” Don’t.

networking 366

networking media strategy technology 366

Dream It

APRIL 21, 2020

Below are examples of specific fundable milestones which could be inflection points that trigger future rounds: 5 large enterprise customers each with ACV of $100k $2M in ARR 20 land-and-expand contracts worth $10M in future annual contract value FDA regulatory clearance to get to market Red Flag #2: Round prices equity too high or too low.

ventures 351

ventures pitching frameworks founder 351

American Entrepreneurship

MARCH 7, 2025

Today, AI agents for small businesses are transforming operations, improving efficiency, and enhancing customer experiences like never before. These agents can work independently or collaboratively with human users, performing customer service, marketing, finance, and operations management functions.

media 74

media support data analysis finance 74

Revolution

MARCH 28, 2023

Why it will revolutionize the way we shop, browse, and learn Source: openai.com/blog/chatgpt-plugins The electrifying launch and global adoption of ChatGPT has been amazing to witness. Your local Italian bistro, and small businesses like it, could see new customers as they get discovered through plugins like OpenTable.

creativity 257

creativity disruption development opportunity 257