Remove customer-segmentation
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Why Startups Need a Well Articulated Strategy (And How to Think About Yours)

Both Sides of the Table

I recommend you read Fred Wilson’s recent blog post about the need for a well articulated business strategy before pushing a particular business model. I found myself in violent agreement with Fred’s blog post(s). The idea of “going deep” with customers has always shaped how I think.

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Gust Blog - Thoughts on startups by investors that fund them

Gust

Here’s Why on his Both Sides of the Table blog for a good read and a good lesson. I want a forecast that starts with specifics like channels or traffic and conversions or segments and builds up. Start with a relatively narrow product-market fit and, if you can, move it gradually up to more markets and more segments. WassUp 1.8.3

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Together We Grow: 11 Expert tips for scaling a SaaS business

Entrepreneurs' Organization

Sites including OpenView and Saastr provide great comps for what you’re doing, so you can learn whether 80% retention for an S&B segment is good (it is!) Customer insights are your guiding star. Focus strongly on customer needs: Think deeply about why you are doing this—what are those customer needs and pain points?

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The 7 Most Effective Ways to Optimize Your Blog Content for Conversions

StartupNation

After all, they are the most direct route to taking someone from lead to customer. However, your blog posts can impact your bottom line just as significantly. . Long gone are the days when blog posts were written purely because publishing them was “something that needed to be done.”

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20 Years As a CEO: What I Wish I Knew Then

StartupNation

A fast and convenient mobile experience is the new default customer experience. At this point, I’d like to draw your attention to the words of Stanislav Khilobochenko, VP of Customer Services at MacKeeper , who highlights the importance of customer segmentation by technographics (tech tools and devices).

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Some Thoughts about Selling at Startups

Both Sides of the Table

Jeff (also an HBS alum) co-teaches the LTV course with Professor Eisenmann about a student of theirs who had written a blog post about sales taking on some of my previous assertions. The idea that the course asks students to write public blog posts is a testament to its more modern teaching style. ” She’s right.

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20 Years As a CEO: What I Wish I Knew Then

StartupNation

A fast and convenient mobile experience is the new default customer experience. At this point, I’d like to draw your attention to the words of Stanislav Khilobochenko, VP of Customer Services at MacKeeper , who highlights the importance of customer segmentation by technographics (tech tools and devices).