The Zapier Blog

APRIL 25, 2023

Zendesk for Service and Zoho Desk are two of the most popular customer service platforms on the market. I spent a lot of time testing both options to determine which is best for who, and based on that experience, here's my breakdown of Zendesk vs. Zoho.

support 59

support enablement collaboration financing 59

TechCrunch

JANUARY 19, 2023

Co-founder and CEO Marlon Misra said that the funds will be put toward expanding Copilot’s team, particularly on the engineering and product organization side, to build a “Shopify-like” app store specifically for services business. ” Misra co-founded Copilot with Neil Raina in early 2020.

mix-use 98

mix-use SaaS consulting enablement 98

TechCrunch

APRIL 4, 2023

By one metric , ChatGPT is the fastest-growing app in the world, having reached 100 million users within the first two months of launch. Associating with an app that visible, particularly one that’s in the red-hot generative AI space, is bound to get attention — a fact to which this article is a testament.

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TechCrunch

FEBRUARY 22, 2022

The global chat commerce’s total addressable market is worth an estimated $80 billion and is seen as the third big wave of digital commerce after e-commerce and app commerce markets. As the largest digital platform in the world with more users than the internet’s 4.7

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capital accelerator financing finance 98

TechCrunch

OCTOBER 24, 2020

And so, I’ll use these new [Zoom] apps as an example, I think that they’re a great example where there are certain aspects of roles and certain highly specialized skills where teaching educating and doing your daily job on Zoom won’t actually cut it. I do foresee AR applications becoming an integral part of certain types of work.

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TechCrunch

MARCH 23, 2021

QuestBook , from CreatorOS, is an app for professionals to teach in bite-sized courses using chat and a mobile-first experience. CashBook is building a cash account app for small businesses in India. The startup launched its app just six months ago and has already amassed 200,000 monthly active users.

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startup hospitality education founder 110

TechCrunch

JULY 19, 2022

A software platform, Strac automatically detects and redacts sensitive information, including Social Security numbers and driver licenses, from a company’s documents, as well as email, chat messages and web apps. And the best part is, they don’t have to reconfigure any of their business apps.”

SaaS 71

SaaS frameworks support health 71

TechCrunch

APRIL 7, 2021

Today, one of the startups that provides a team productivity app with that in mind is announcing a round of funding to fuel its growth.

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TechCrunch

AUGUST 17, 2022

Despite shifting full focus onto B2B, Typewise’s consumer app — which has gained some 2 million+ downloads — was not wasted effort for the team. places where business agents are talking, by text, to their own customers). places where business agents are talking, by text, to their own customers).

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David Teten VC

DECEMBER 3, 2019

When I met my now-wife, I realized that any technology that can find me a spouse is a killer app. I use Superhuman , an email app which speeds up my email processing, and also gives me background information on all of my correspondents. When I was single, I registered for (a lot of) dating websites. She is a model for us all!

technology 95

technology investment investing VC 95

David Teten VC

DECEMBER 4, 2019

When I met my now-wife, I realized that any technology that can find me a spouse is a killer app. I use Superhuman , an email app which speeds up my email processing, and also gives me background information on all of my correspondents. When I was single, I registered for (a lot of) dating websites. 5) Manage relationships (CRM).

technology 81

technology investment investing ventures 81

The Zapier Blog

APRIL 24, 2023

Zapier is the leader in no-code automation—integrating with 5,000+ apps from partners like Google, Salesforce, and Microsoft. For example, Beth set up a HubSpot workflow that uses a Zap to route customers to the Support team in Zendesk when they accidentally end up in the qualified lead queue.

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opportunity support sustainability strategy 45

TechCrunch

MARCH 17, 2021

And it’s designed to be integrated with a business’s existing tools, like Zendesk, Slack, Salesforce and Intercom, with more to come. While the product to some extent competes with older remote desktop apps, its newer Cohere Replay feature allows businesses to go back in time to view their customer sessions retroactively.

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TechCrunch

NOVEMBER 10, 2022

With the explosive adoption of software-as-a-service (SaaS) apps, the average company now has more than 100 SaaS apps to manage — leading to data being siloed across countless different systems. Others have tried to put their own spins on the formula, like spreadsheets with apps and s preadsheets with granular access controls.

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TechCrunch

SEPTEMBER 14, 2022

Chameleon , a startup providing low- and no-code tools designed to help software companies personalize the appearance of their apps, today announced that it raised $13 million. ” Agrawal founded Chameleon in 2015 with Brian Norton, a former Salesforce engineer, who he met in San Francisco working at a mobile app startup (Shoto).

SaaS 81

SaaS development enablement ventures 81

TechCrunch

APRIL 6, 2021

Charles , a Berlin-based startup that offers a “conversational-commerce” SaaS for businesses that want to sell on WhatsApp and other chat apps, has raised €6.4 million in funding. Led by Accel and HV Capital, the seed funding will be used by the company to scale and meet existing demand for its conversational commerce platform.

SaaS 71

SaaS support enablement opportunity 71

TechCrunch

FEBRUARY 18, 2021

But as businesses realized that all the data they needed was already available in their data warehouses and that they could use that as a single source of truth without having to build additional integrations, an ecosystem of companies that operationalize this data started to form. Image Credits: Census. Iteratively raises $5.4M

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Entrepreneur's Handbook

MARCH 24, 2022

When you add Median to your site, app, portal, ecommerce store, etc, you will be able to see EVERYONE on your site and WHAT THEY ARE DOING in real-time!! The API platform also made it easy to build integrations. In fact, I learned that Median was pre-integrated with 12 chat tools out of the box. Derek and Ben are very smart!

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