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How to Communicate Impact Metrics to Investors

StartupNation

I remember spending hours crafting our narrative around key metrics – we focused on user growth, retention rates, and most importantly, how our service was changing the banking landscape. Post-round, the same metrics framework became our quarterly board template, saving hours of prep. Tips for other founders: 1. The outcome?

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The Complete Guide to SaaS Pricing Strategy

Tomasz Tunguz

As Lee Kirkpatrick, former CFO of Twilio, noted during Office Hours, “Twilio was one of the pioneers of usage-based pricing.” Switching from the norm in your category introduces friction. It commodifies the category by reinforcing a single dominant purchasing parameter: performance. Sales teams lose leverage.

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The 4 best online whiteboards in 2025

The Zapier Blog

Office work has changed permanently since 2020, whether you're now fully remote, hybrid, or just having to collaborate more with your coworkers on conference calls. Remote teams who use Mural for meetings will love the digital version of some office staples, from timers (which you can use for focused ideation sprints ) to chat boxes.

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The 10 best VoIP providers to move your business phone to the cloud in 2025

The Zapier Blog

Today you can make calls using FaceTime, Messenger, WhatsApp, or dozens of other call apps, and virtual phone systems do the same for your office number. Instead of deploying yards of copper wires spooled out to attached office phones to make and receive calls, virtual calls are made using a broadband internet connection.

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What is a CRM? The beginner's guide to customer relationship management

The Zapier Blog

The 3 main types of CRM software Generally, CRMs can be broken down into three types: Operational Collaborative Analytical Most modern CRMs are all-in-one tools that combine elements of all three categories, but some are more specialized or industry-specific, like insurance or real estate CRMs.

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The best mind mapping software in 2025

The Zapier Blog

Unless explicitly stated, we spend dozens of hours researching and testing apps, using each app as it's intended to be used and evaluating it against the criteria we set for the category. While it's subjective, I also feel that Xmind makes the nicest mind maps by default.

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The 6 best grammar checkers in 2025

The Zapier Blog

Unless explicitly stated, we spend dozens of hours researching and testing apps, using each app as it's intended to be used and evaluating it against the criteria we set for the category. I spent dozens of hours researching and testing the best AI rewording tools, paraphrasing apps, grammar checkers, and other similar tools.