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Zendesk vs. Jira Service Management: Which is best? [2025]

The Zapier Blog

Zendesk for Service and Jira Service Management are two of the most popular help desk solutions on the market. Integrating Zendesk and Jira Zendesk vs. Jira Service Management FAQ Zendesk vs. Jira at a glance Both Zendesk and Jira offer ticket management solutions, but it's not really fair to compare the two platforms apples to apples.

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What is a CRM? The beginner's guide to customer relationship management

The Zapier Blog

At some point, I realized I wasn't just managing a team—I was managing relationships. Boost your team's productivity Automate your CRM Turns out, a CRM (customer relationship management) app is like my fantasy setup, but for people with actual responsibilities. Table of contents: What is a CRM?

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Your guide to IT automation

The Zapier Blog

From safeguarding data to resolving major incidents and beyond, you're in charge of keeping everything running smoothly, so the only downtime you encounter is yours—not your system's. Most organizations use a patchwork of tools to manage processes. Be specific: is your goal to reduce ticket resolution time?

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Meet the startups competing in the Extreme Tech Challenge Global Finals on July 22

TechCrunch

This event is virtual and free to attend — but you need to register for your free ticket. Fully autonomous and field proven, Fotokite solutions are used daily by firefighters and first responders to assess, visualize and document their incidents within seconds of arriving on scene. Register here for your free ticket.

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Newsletter: Lunar land rush begins

OurCrowd

Digital health pioneer DayTwo has created technology that helps those afflicted with type 2 diabetes and other chronic diseases manage their day-to-day lives, reducing health risks and cutting costs for insurers. If you are an active OurCrowd investor, register now for your free ticket. Register Now.

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BlockFi lands a $350M Series D at a $3B valuation for its fast-growing crypto-lending platform

TechCrunch

Individual investors, institutional asset managers and corporate treasury departments are all exploring avenues to invest in cryptocurrencies,” the company said. Our clients’ funds and data were safeguarded throughout the incident,” the company added. Use code “TCARTICLE at checkout to get 20 percent off tickets right here.

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The Convergence of Data & Software Engineering in the Age of AI

Tomasz Tunguz

Data teams receive tickets from their internal customers & develop data products that serve both internal & external users, much like a classic product management & engineering team. Security systems govern access to databases akin to secrets management & identity access management solutions do in the cloud.