Remove solutions customer-support
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Top Four Survival Tips for Small Business Owners

Entrepreneurs' Organization

How long can you support your team? Entrepreneurs jump in to offer solutions.”. Ask yourself: Are there new ways for you to support your goals? Now is the time to double down on those valuable star employees and loyal customers. Engage with customers and community. Will you survive?

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The Double Standard of Female CEOs Moving Fast and Breaking Things

This is going to be BIG.

There were issues around pushing employees to the brink when it came to trying to overcome the growing backlog of customer service issues--work over holidays, late nights, etc. Yet, when Jeff Bezos famously opened up his e-mail address to customers, redirecting the onslaught to individual employees with his famous single character “?”

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Google’s Africa Investment Fund behind Moniepoint, Africa’s Fastest-Growing Fintech

American Entrepreneurship

Investors recognize the growth potential and impact of this rapidly rising fintech providing digital payments and banking solutions across Africa. Africa’s fastest-growing fintech, successfully raised US$110 million in equity financing, supporting its all-in-one financial ecosystem. Moniepoint Inc.,

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Why Your Startup Needs a Sales Methodology

Both Sides of the Table

I did have the wherewithal to visit potential customers and try to understand the pain points that I thought could be solved with our solution. Steve Blank calls this “ customer development ” in which you built an initial product that is in search of “product / market fit.” This answers the question of “why buy anything?”

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How to Package and Price Embedded Analytics

Just by embedding analytics, application owners can charge 24% more for their product. How much value could you add? This framework explains how application enhancements can extend your product offerings. Brought to you by Logi Analytics.

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Beginner’s Guide to Implementing AI in Your Small Business Without a Tech Team

American Entrepreneurship

Today, small businesses can use Artificial Intelligence to streamline operations, enhance customer experiences, and drive growthall without needing a dedicated tech team. Enhanced Customer Experience: AI can provide personalized interactions and support that bring in potential customers.

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My Role as a VC: What I am and what I am not.

This is going to be BIG.

That does not mean telling them how to run the company, but to help them create a management discipline--a framework for thinking about problems and solutions. Fourth , I am highly incentivized to provide assistance to my portfolio companies in any way that I can--whether it means connections to talent, PR, other capital, customers, etc.

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New Study: 2018 State of Embedded Analytics Report

Why do some embedded analytics projects succeed while others fail? We surveyed 500+ application teams embedding analytics to find out which analytics features actually move the needle. Read the 6th annual State of Embedded Analytics Report to discover new best practices. Brought to you by Logi Analytics.