Wisetack closes on $45M to bring ‘buy now, pay later’ to in-person services

TechCrunch

Traditional buy now, pay later (BNPL) gives consumers the opportunity to pay in installments at the point of sale, either online or, increasingly, in person as well. Wisetack is a startup that brings buy now, pay later to in-person services.

4 Business Lessons You Can Learn from Mom and Pop Stores

Entrepreneur's Handbook

It’s about personality, personal service, and a middle finger up to poor big-business practices Continue reading on Entrepreneur's Handbook ».

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How Big Business Could Help Small Business in Kansas City

Source Link

Amazon seems to be doing well in the current crisis — it announced Monday it will hire 100,000 new workers for increased demand for delivery services. With so many social distancing restrictions, we are losing our service businesses.

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Interior design startup Havenly introduces IRL services

TechCrunch

A digital interior design startup that’s been offering online services is bringing its interior design expertise into the real world. TechCrunch spoke with Lee Mayer about the overall business, technology and the decision to explore in-home services.

Update: Springtide, an autism treatment center network, raises $18 million

TechCrunch

To ensure that as many people as possible can use Springtide’s services the company takes both private insurance and Medicaid. Like many companies that had an in-person services model, Springtide had to pivot to delivering remote care as soon as the pandemic lockdowns hit the Northeast.

Small Business Check-In: Which Sectors Are Recovering Better and Why?

StartupNation

just two months later as businesses slashed headcount, reduced inventory and began reimagining nearly every in-person service through the lens of a remote delivery model. It generally requires a personal guarantee. Personal guarantees are generally required.

Continual raises $4M for its AI-powered data platform

TechCrunch

With this announcement, Continual is also opening up its service as a public beta , after testing it with a number of select customers in recent months.

Salesforce Grant Winner Offers 3 Tips for Developing Small Business Resilience

Smart Hustle Magazine

They provide in-home services in over a dozen subject areas. Flash forward three years, and Sarah and her husband Robbie have left their jobs as foreign service diplomats. But what she learned is that these services aren’t giving all D.C.

How to Use AI to Successfully Build and Scale Your Retail Business

StartupNation

A third wants more training for your customer service team. . The reason is simple: Today’s consumers demand greater personalization. Every lead gets funneled through a qualification process that is personal, conversational, friendly and completely automated.

10 Ways to Increase Customer Loyalty

Smart Hustle Magazine

Once your customers become emotionally attached to your product or service, they know what they want and even more, they feel that they need it. Being ready to wait longer and drive farther to get your product or service. The Best Service for The Best Customers.

Money Management During COVID-19

Smart Hustle Magazine

They're providing the services that are in need. And then there are many service-oriented businesses, especially personal services, that are really struggling. Maybe it's selling gift cards, special bundles, future services, or some sort of a retainer.

5 ways to optimize the power of customer experience (CX)

Entrepreneurs' Organization

Hyper-personalization. Hyper-personalization takes the idea of personalization—tailoring an experience to a group or demographic—a step further, with experiences tailored to the individual. Brands can leverage customer experience (CX) to differentiate themselves from competitors.

Children believe in unicorns. Investors believe in racehorses.

Entrepreneur's Handbook

As news of Mopinion’s personalized service and affordable prices spread, more and more companies wanted to use their platform to improve customer service. Children Believe In Unicorns.

The Business Phone Call is [Still] Important

Smart Hustle Magazine

It wouldn’t be shocking if their phone skills need work if their primary focus is online customer service. . Whether you have an eCommerce site or provide services to customers, website visitors are more likely to trust brands that have a contact number and are available to take phone calls.

How a SaaS Startup Grew Their Sales Team and Increased Revenue with Non-Equity VC Funding

Entrepreneur's Handbook

More and more companies wanted to improve their online customer experience, and news of Mopinion’s personalized service and affordable prices attracted qualified leads by the dozens. Have you ever had so many people want to use your product that you couldn’t keep up with demand?

SoftBank-backed travel tech startup Yanolja acquires Korean e-commerce company Interpark 

TechCrunch

Interpark offers online travel booking services and international shipping to more than 230 countries and targets Korean, English, Chinese, and Japanese-speaking customers. Interpark’s services cover shopping, restaurant reservations, travel tickets, attractions, and live performances, a spokesperson at Yanolja told TechCrunch. . South Korean travel tech startup Yanolja has acquired a 70% stake in a listed South Korean e-commerce pioneer, Interpark , for about $250 million. .

Vivid Money, a financial super app, raises $114M at an $886M valuation to expand in Europe

TechCrunch

Vivid Money , a challenger bank out of Berlin with 500,000 customers, has made a name for itself with a financial one-stop shop “super app” that, in addition to basic checking and money management services, also includes stock and cryptocurrency investing.

Five ways to make your company stand out.

Berkonomics

There are five niches you can chose when defining your positioning strategy: price, quality, service, innovation, and elegance. Service is a remarkable differentiation. Those who shop constantly at Nordstrom’s are knowingly paying more for personalized service that has proved endearing and able to withstand the competition for decades of continued high standards, not compromised by the need for profit first, service second.

Fintech companies must balance the pursuit of profit against ethical data usage

TechCrunch

In November, Google redesigned its contactless payments service Google Pay , merging the services of traditional banks with the seamless, convenient experience users expect from the likes of Big Tech. Data is the grand prize for Big Tech, not revenue from financial services.

Getlabs will build out its at-home blood testing network with $20M Series A

TechCrunch

Although telehealth platforms had proliferated, there wasn’t a company that actually offered the in-person services he required. But with the increasing use of lab tests, and the expansion of telehealth services happening in tandem, there could be a gap for Getlabs to fill.

WJR Business Beat: Customer Service is King (Episode 350)

StartupNation

On today’s Business Beat, Jeff discusses survey results on how underwhelmed people are by customer service these days despite it being the greatest opportunity for small businesses to rise to the top. It’s supreme customer service. Provide personalized service if you can.

The Problem with Small Business Statistics (and a Solution)

Smart Hustle Magazine

With better insights into these varying experiences, I hope that collectively, fintech companies, banking services, and even local and federal governments can better support these digital founders on their road to success. We’ve long heard that small businesses are the backbone of the U.S.

Smart Hustle Marketing Conference 2021: Learn Insights and Practical Steps from Experts to Grow Your Business Fast

Smart Hustle Magazine

They want personalized service, consistent answers to their queries, accurate information about how your products/service can remove their pain points, and unparalleled customer experience. Selling your services and products online.

This Week in VC with Jim Armstrong of Clearstone

Both Sides of the Table

Hyper-local, flash marketing platform connecting consumers with local business offers; super majority of offers are restaurant and personal services; competitor to Groupon. We talked about ReachLocal and how we think they’ll be a great channel for any software company wanting to sell online services to local businesses (they have a nationwide salesforce). Had a great chat with Jim Armstrong who is a General Partner at Clearstone Venture Partners today on TWiVC.

Innovation Insider: Intensive Care

OurCrowd

These systems are based on one of the world’s most vast databases of lifetime personalized patient health records, which are released for therapeutic and research use by the Israeli government. Telemedicine is turning into the “front door” for health services.

Incremental differentiation doesn’t cut it anymore.

Berkonomics

There are five niches you can chose when defining your positioning strategy: price, quality, service, innovation, and elegance. Service is a remarkable differentiator. Those who shop constantly at Nordstrom’s are knowingly paying more for personalized service that has proved endearing and able to withstand the competition for decades of continued high standards, uncompromised by the need for profit first, service second.

Meet your healthcare providers post Covid-19: Greater agility, better infection containment, fast diagnostics & telemedicine

OurCrowd

These systems are based on one of the world’s most vast databases of lifetime personalized patient health records, which are released for therapeutic and research use by the Israeli government. Telemedicine is turning into the “front door” for health services.

4 Key Reasons to Consider Microlending to Fund Your Startup

StartupNation

However, microlending programs may also be suitable for other small businesses, such as small retail shops, local auto repairs, cafes, personal services (i.e. Display good payment history with other personal and/or business creditors.

Tech Review: vcita – A Business Management Platform for Service-Based Hustles

Smart Hustle Magazine

Let clients book your services online. The appointment scheduler offers easy appointment booking for customers through a self-service channel. What’s more, vcita’s client portal lets customers book your services and make payments from a single interface.