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The best pipeline management software in 2025

The Zapier Blog

Unless explicitly stated, we spend dozens of hours researching and testing apps, using each app as it's intended to be used and evaluating it against the criteria we set for the category. For more details on our process, read the full rundown of how we select apps to feature on the Zapier blog.

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The 10 best VoIP providers to move your business phone to the cloud in 2025

The Zapier Blog

The intelligently arranged call inbox shows categories across the top for missed calls, voicemails, recordings, and other types of calls, making it easy to see what may be on your plate. Aircall is a great option in this category. Steps can be varied as can the ring times. Behind the curtain, AI does a lot of heavy lifting.

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What is a CRM? The beginner's guide to customer relationship management

The Zapier Blog

Emails, phone calls, support tickets, social media interactions, purchases , and birthday reminders (if you're that kind of person) all get logged automatically or manually. As a result, you'll have a complete timeline of your relationship with each customer. The main advantage of operational CRMs is improved efficiency.

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How to summarize and categorize news articles with Zapier Agents

The Zapier Blog

Between breaking stories, industry updates, and the endless scroll of social media, staying informed can feel like a full-time job. Step 2: Review the agent's behavior Now you can review and customize what your agent does under Instructions. Categorize articles into relevant groups (default categories: U.S.,

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Is it a Good Idea to Have Ads in Tweets?

Both Sides of the Table

Traditional media companies published their stories on the web. was the 2-way web. Turns out everybody likes to produce content and take part in the “conversation.&# Massive uptake of user-generated content including blogs (e.g. My firm was an early investor in Overture (then called GoTo.com) who created this category.

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What the Past Can Tell Us About the Future of Social Networking

Both Sides of the Table

This blog post originally appeared in serialized form here on TechCrunch. I recently spoke at Caltech at the Caltech / MIT Enterprise Forum on “the future of social networking,&# the 30-minute video is here and the PowerPoint presentation is here on DocStoc ). And so it goes with social networking. The Past (1985-2002).

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27 free project management templates to organize any workflow

The Zapier Blog

Try the template 2. This structured approach helps teams visually map out potential causes of an issue, breaking them down into clear categories like processes, people, technology, and environment. Best for: Organizing social media content schedules 22. Best for: Visualizing accrued revenues or expenses 21.