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ultimate.ai scores $20M for a supportive approach to customer service automation

TechCrunch

The European startup’s flagship claim for the data-ingesting bot-builder platform is it’s capable of automating up to 80% of customer support interactions. “We believe that customer service automation will be its own category in the future and so we are working hard to define what that means today.”

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Habitual is using digital support plus food replacement to help reverse type 2 diabetes

TechCrunch

London-based Habitual , a healthtech startup which offers a weight loss program aimed at people with type 2 diabetes (or prediabetes) that combines “evidence-based” food replacement with digital support to help people manage and even reverse the condition (so they can be medication free), has closed a $2.3 million seed round.

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Gyeonggi Center for Creative Economy & Innovation Signs an MOU with “Hive Colab,” a Ugandan Business Incubation Organization, for the Development of Startup Clusters

AsiaTechDaily

Register Gyeonggi Center for Creative Economy & Innovation (President Kim Won-kyung, hereinafter referred to as “GCCEI”) signed a Memorandum of Understanding (MOU) with Hive Colab, headquartered in Kampala, Uganda, to innovate the business environment for startups in both countries.

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IBTX Working to Reduce Risk for Angels and the Portfolio Companies They Support

Angel Capital Association

My practice is to consult groups and businesses on their exposures from a holistic risk management approach, and when doing so, paying special attention to policy terms and conditions. We have helped many portfolio companies referred by angel investors and groups. Q: Are there different risks for different models of angel groups?

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What Role Do Partnerships Play in New Business Development?

Startup Blogpost

Ironically, that experience with our partners has given them the trust to become our clients and refer other clients as well. On one hand, Shopify allows us to better support our customers on Shopify thanks to the resources available to us as a partner. I refer them web-design clients, and in return, they refer me SEO clients.

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Ayoken raises $1.4M to grow its NFT marketplace for creatives

TechCrunch

Ayoken founder and CEO, Joshua King , told TechCrunch that the marketplace is a bridge between fans and artists, and gives supporters a sense of ownership in the success of their idols. Fans will get discounts for future events too,” said King, who has 14 years’ experience in strategy, growth and innovation consultancy, and entrepreneurship.

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Lesson #344: The Lucky 7 Steps to Channel Sales Success

Red Rocket

Instead of calling into target companies one-at-a-time with your outbound sales team, let’s stay you reach out to a consulting firm that has hundreds of CFO relationships. That could be selling through trade associations, consulting firms, value added resellers, or whoever else would make sense. Or have happy client references?