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“I think viewing your board as an audience to be ‘sold’ to instead of a partner in your journey will orient your board to be less trusting and collaborative.” Five Questions with Nilam Ganenthiran, Former President of Instacart

Hunter Walk

He brought relevant operating experience and a great perspective into the room, representing not the CEO, not the investors, but *the company,* which is exactly what you want from an Independent. So what follows are Five Question with Nilam. I got a text from Apoorva asking if we could reconnect.

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AI adoption: A practical guide from Zapier

The Zapier Blog

I have two voices in my head when it comes to new tech. But it's also introducing new challenges: messy rollouts, tool overload, unclear guidelines, and real questions about what work even is now. Table of contents: What is AI adoption? What are the benefits of AI adoption? There's no doubt AI is exciting.

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18 Inspirational Career Reinvention Journeys from Successful Entrepreneurs

StartupNation

It involves recognizing when the current way of doing things, or even one’s role, is no longer effective in achieving desired results. Drawing on insights from experts across various fields, these stories highlight the diverse paths to professional transformation. The impact of this continuous reinvention has been profound.

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Zendesk vs. Jira Service Management: Which is best? [2025]

The Zapier Blog

So when a customer came into the store asking about their previous shoe size, naturally, we had lost their information and couldn't help them. Keep your customer support systems healthy Streamline support You may not be in the shoe biz, but the importance of quality customer service is pretty universal.

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The best mind mapping software in 2025

The Zapier Blog

Done right, it's a great way to come up with new ideas and solutions to tricky problems, outline an article or presentation, and generally just get your thoughts in order. You start by writing a central idea or theme in the middle of a blank sheet of paper. " "Burgers" could link to "Summer jobs."

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How to create a spreadsheet CRM in Google Sheets (+ free CRM template)

The Zapier Blog

Opening a spreadsheet CRM can feel like accidentally stumbling onto a Gen Alpha's TikTok account—disorienting, a bit of panic, and the realization that you might need a teenager to explain it to you. I'll also give you a step-by-step guide to turning a blank canvas into a bustling hub of customer interactions.

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Why Every Entrepreneur Needs to Blog

This is going to be BIG.

and I can't argue strenously enough for investing the time into a blog this year if you've started a company. Forget the fact that you can't write or it takes a long time. Being a good writer is NOT a prerequisite for being a good blogger--AND, you get better by writing. What about hires? Problem solved.