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Your guide to IT automation

The Zapier Blog

That's where IT automation comes in. IT automation services take routine IT tasks and do them automatically for you. In this guide to IT automation, we'll walk you through what it is, how it works, and how you can get the most out of your IT automation software with Zapier. The result?

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“AI Agents for Small Business: The Ultimate Guide to Automation and Growth”

American Entrepreneurship

Whether you’re a solopreneur or a small business owner looking to scale, leveraging AI-powered tools can be a game-changer in managing routine tasks, automating workflows to lower operational costs, providing advanced analytics, and gaining advantage over competitors to drive growth. What Are AI Agents? Tools like Jasper AI and Copy.ai

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Zendesk vs. Jira Service Management: Which is best? [2025]

The Zapier Blog

Zendesk for Service and Jira Service Management are two of the most popular help desk solutions on the market. Keep reading for my breakdown of Zendesk vs. Jira. Here's why: Zendesk for Service is better suited for customer support teams that require a user-friendly ticketing solution. user/month* Premium: $57.50/user/month*

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New and noteworthy apps: YouTube, Zoom, and more

The Zapier Blog

Zendesk Zendesk just leveled up your customer support game. With the new Find Tickets action and New Suspended Ticket trigger, you can monitor flagged tickets, take action fasterr, and keep customers happy. Automate scheduling across your team and simplify coordination. GitHub Exciting news for GitHub users!

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Enterprise automation: What it is and how to get started

The Zapier Blog

And automation—the thing that was supposed to make life easier—starts to feel impossible to scale. You want to empower teams to automate their work but not open up a tangle of permissions and shadow IT. Zapier Enterprise Automation for every team, approved by IT. Table of contents: What is enterprise automation?

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These Y Combinator-backed startups are trying to build ‘ChatGPT for X’

TechCrunch

Yuma’s platform provides ChatGPT-like AI systems that integrate with help desk software, suggesting drafts of replies to customer tickets that are both “relevant and customized to the support agents” (in theory). Interestingly, Yuma “got started by accident,” according to founder Guillaume Luccisano.

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6 ways to automate Gemini (Google AI Studio) with Zapier

The Zapier Blog

Try Zapier Chatbots Create free custom AI chatbots to engage customers and take action with built-in automation. With it, you can pull the power of Gemini into the rest of your tech stack so that it becomes a hands-on collaborator across teams, processes, and automated workflows. For a more dynamic automated system, try Zapier Tables.

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