What is a CRM? The beginner's guide to customer relationship management
The Zapier Blog
JUNE 17, 2025
If you're in real estate , you might track which clients have a tragic obsession with open-concept kitchens. Collaborative CRM A collaborative CRM (also known as a strategic CRM) gives every team access to up-to-date client data in one place. If you're in SaaS, you might track technical requirements.
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