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Extra Crunch’s top 10 stories of 2020

TechCrunch

But, speaking as someone who’s worked at several startups, Extra Crunch stories contain actionable information you can use to build a company and/or look smart in meetings — and that’s worth something. Full Extra Crunch articles are only available to members. Thanks for reading, and I hope you have a very happy new year.

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The IRS’s crypto tax partner, ZenLedger, raises $15 million Series B

TechCrunch

Since its founding in 2017, ZenLedger has managed to secure four contracts with the U.S. A mix of old and new investors also participated, including King River Capital, G1 Ventures, Main Street Investment, Three Point Capital, Shorooq Partners, VaynerFund, Blizzard the Avalanche Fund, and AngelList Quant Fund, the company says.

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Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market

TechCrunch

Today, a company that believes it can improve how agents work within them using AI is announcing a big round of funding. could bring into that mix a sweetener for would-be customers, in the form of intelligence that can be applied to voice-only interactions and those taking place over chat. Observe.ai Observe.AI

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TaskHuman lands $20M to expand its virtual coaching platform

TechCrunch

Swaminathan and Daniel Mazzella co-founded TaskHuman in 2017, with the goal of connecting users with specialists on topics related to their personal and professional lives. Swaminathan was previously a program and logistics manager at Dell and VP of software solutions at SanDisk, while Mazzella was a system admin at Stamps.com.

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Alchemy raises $80M at a $505M valuation to be the ‘AWS for blockchain’

TechCrunch

million since it launched in 2017. And finally, its investors in the round include a high-profile mix of institutions and individuals such as DFJ Growth, K5 Global, the Chainsmokers, actor Jared Leto and the Glazer family (owners of the Tampa Bay Buccaneers and Manchester United). The company previously raised a total of $15.5

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“Workers are mad and no longer willing to sit idly by being spoon fed ‘we’re family’ b t from bosses:” Logan LaHive is Helping Employees Organize & Collectively Bargain. But Did He Compromise His Own Vision By Taking Venture Capital for the Startup?

Hunter Walk

and yes, I’m intentionally not throwing DAOs or web3 in the mix here as just doesn’t yet deserve implied parity). Lot of people I’ve known for many years certainly aren’t returning emails the way they used to. You led TechStars Chicago for two years (2017–2019) and have been connected to the local scene there for a quite a while.

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Aisera lands $90M to automate customer service requests with AI

TechCrunch

Sudhakar founded Aisera in 2017 alongside Christos Tryfonas, a longtime colleague. But Sudhakar asserts that Aisera’s brand of RPA is custom-built for customer/employee service use cases. Aisera can return articles or snippets of articles from a company’s knowledge base that most likely answer a customer’s question.

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