Remove zendesk-features
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This Week in Venture Capital – Episode 3

Both Sides of the Table

Finally, a lot of people asking me about typos on my blog. Assistly’s main competitor is ZenDesk, whom I’m told also has a great product. My big fear at the time was that Microsoft would just build these features themselves. Blogging has gone through many iterations. What was I thinking? 16.2mm in Series C.

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Zendesk vs. Jira Service Management: Which is best? [2025]

The Zapier Blog

Zendesk for Service and Jira Service Management are two of the most popular help desk solutions on the market. I tested both apps to see how their features compare and what teams they're best for. Keep reading for my breakdown of Zendesk vs. Jira. But which one should you go with? user/month* Premium: $57.50/user/month*

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New and noteworthy apps: YouTube, Zoom, and more

The Zapier Blog

Zendesk Zendesk just leveled up your customer support game. Plug&Pay Plug&Pay just rolled out a new feature: Invoice Created. QuickBooks Online With QuickBooks Online's new Find Product and Find Purchase (Expense) actions, you can let Zaps handle inventory and expense lookups so you can stay focused on growth.

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Zendesk vs. Zoho Desk: Which is best? [2023]

The Zapier Blog

Zendesk for Service and Zoho Desk are two of the most popular customer service platforms on the market. I spent a lot of time testing both options to determine which is best for who, and based on that experience, here's my breakdown of Zendesk vs. Zoho.

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As a Human, I’m Excited About AI. As an Investor, I’m Still Wrestling With a Few Questions

Hunter Walk

Riffing Off VC Charles Hudson’s Blog Post, Here’s What I’m Trying to Answer a group of different robots running a race, digital art [DALL-E] If startup founders sometimes ‘Build in Public,’ is the analogou sventure capitalist motto to ‘Think in Public?’ Will Zendesk be replaced by an AI Customer Support startup or does Zendesk integrate AI.

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Enterprise automation: What it is and how to get started

The Zapier Blog

A sales team might live in HubSpot, while customer success runs in Zendesk. AI-assisted enterprise automation Spend any time online and you might think AI is just about generating awkward headshots or robotic blog intros. Are there enterprise-grade features like SSO, permissions controls, and audit logs?

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6 Zendesk features to improve customer support workflows

The Zapier Blog

Automation can help your customer support team Learn how Zendesk has clearly thought this through, which is why it consistently makes Zapier's list of the best help desk software and live chat apps for customer support. Automated workflows Macros aren't the only way to kick off automations in Zendesk.

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