The Zapier Blog

JUNE 17, 2025

Every season, I use a Google Sheet that tracks player stats, waiver wire targets, bye weeks, injury reports, and a deeply personal grudge list of everyone who's tried to hoodwink me into a lopsided trade. It acts as a central hub designed to track contacts, manage sales pipelines , automate communication, and improve customer service.

real estate 75

real estate collaboration support opportunity 75

The Zapier Blog

JUNE 19, 2025

Productivity tools: Tools such as call recording, call distribution, voicemail to text, internal messaging, and the like can help employees be more productive and help better support customers. Customer support: I examined various online review sites to verify each vendor received overall positive customer support ratings.

mix-use 98

mix-use support collaboration media 98

Campaign Monitor

MAY 30, 2025

After analyzing hundreds of online user reviews and testing various alternatives, we’ve found platforms that offer better deliverability, more intuitive automation, and stronger customer support. “ “Not only does Campaign Monitor make sending highly-customized emails easy and fun, their support team is phenomenal.”

support 40

support creativity development consulting 40

Entrepreneur's Handbook

JANUARY 3, 2024

It’s important to communicate price changes effectively — but only if they impact existing customers. If a price change only impacts new customers, just change the price and move on with life. Customers need to understand not just the ‘what’, but the ‘why’ behind your new pricing. That’s what I did (many times).

strategy 52

strategy mix-use support media 52

Entrepreneur's Handbook

AUGUST 22, 2023

There is a classic blog post written by Paul Graham called “Do Things That Don’t Scale”. Product Growth: Product growth focuses on enhancing your offering to attract and retain customers. You can increase customer satisfaction, engagement, and loyalty by iterating and adding value to your product.

sustainability 73

sustainability media strategy communities 73

Startup Blogpost

AUGUST 30, 2024

It’s designed to help employees track their fitness goals, engage in healthy competitions, and access resources that promote overall well-being. By focusing on creating valuable content that resonates with our target audience, we’ve been able to attract, engage, and convert potential customers effectively.

founder 40

founder corporate wellness health culture 40

David Teten VC

NOVEMBER 18, 2021

Second, high-quality customer service. We’ve been impressed by the alacrity, communication skills, and high level of competence of the customer success team, who have to support a lot of custom functionality we’ve built. Salesforce : 19,700+ people with 30+ custom fields. Third, a modern backend. iPhone address book.

venture capital 123

venture capital capital ventures VC 123

Entrepreneur's Handbook

SEPTEMBER 20, 2023

You’ve spent countless hours and resources winning over a new customer. But what if that customer leaves after a few months? Churn is when customers, for one reason or another, decide they’re done with your service or product. Well, every customer that walks away is a hit to your revenue. It feels great, right?

mix-use 98

mix-use energy pitching strategy 98

The Zapier Blog

JULY 17, 2025

Try Zapier Chatbots Create free custom AI chatbots to engage customers and take action with built-in automation. Send ChatBot messages to your customer support tool To maintain the accuracy of your customer support tool, you need to keep track of all the customer inquiries that come in—no matter where the question comes from.

support 40

support enablement strategy opportunity 40

Both Sides of the Table

NOVEMBER 1, 2009

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

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construction advice communities development 280