Remove silent-customers
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How Smith.ai saves 250+ hours weekly with one Zap

The Zapier Blog

Smith.ai’s high-touch, high-volume model meant they needed scalable, responsive systems to support both agent coaching and customer experience. If it passes, a Code by Zapier step runs a custom JavaScript snippet to analyze the call transcription for total silence. A red or yellow rating triggers an instant response.

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Improve your email deliverability with these 9 tips

The Zapier Blog

Deliverability is the silent gatekeeper between your brand and your audience. It's not just a technical detail—it's a core part of how you reach your customers. Want to see your work on the Zapier blog? Again: a deliverability issue. This was a guest post from Sam Molony from Mailshake.

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The Double Standard of Female CEOs Moving Fast and Breaking Things

This is going to be BIG.

Even after Fowler’s article came to the forefront and investors Freada and Mitch Kapor broke ranks with their silent co-investors in their now-famous open letter , things didn’t get better. In the case of Away, the media pointed out the “gap between how Away appears to its customers and what it’s like to actually work there.”

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Google Veo 3: Is it time for end-to-end AI videos?

The Zapier Blog

The latest model, Veo 3, includes native audio generation alongside video (the previous model, Veo 2, produced silent clips). It's notably the only plan that doesn't include watermarks (paying Pro customers aren't super happy about it). Google AI Ultra ($249.99 Ultra subscribers also get access to Ingredients to Video.

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9 time management tips for getting more done at work

The Zapier Blog

My phone is off or on silent, I've closed down emails and social media, and for that specific time period, I'm in my zone. " Stanislav Khilobochenko , VP of Customer Services, Clario 8. I appreciate that in some roles or businesses, this may not always be possible.

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Here’s How to Do PR on a Budget

Both Sides of the Table

Yesterday I wrote a post about The Silent Benefits of PR in which I pointed out that most young companies I encounter don’t fully grasp the benefits of PR because they are less measurable than product milestones or customer acquisition analyses (like CAC/LTV). It’s OK to push out extra ones on your website or blog.

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When Your Brand Takes a Hit: How To Make a Swift Recovery

Entrepreneurs' Organization

This is an opportunity to reinforce your connection with customers. While they could’ve stayed silent, assuming their clientele would never question their integrity, we suggested a proactive approach. and more articles from the EO blog. Address concerns directly, offering clarity, empathy and solutions.