silent-customers blog Related Topics 
This is going to be BIG.
NOVEMBER 15, 2020
Even after Fowler’s article came to the forefront and investors Freada and Mitch Kapor broke ranks with their silent co-investors in their now-famous open letter , things didn’t get better. In the case of Away, the media pointed out the “gap between how Away appears to its customers and what it’s like to actually work there.”
Both Sides of the Table
OCTOBER 26, 2014
Yesterday I wrote a post about The Silent Benefits of PR in which I pointed out that most young companies I encounter don’t fully grasp the benefits of PR because they are less measurable than product milestones or customer acquisition analyses (like CAC/LTV). It’s OK to push out extra ones on your website or blog.
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The Zapier Blog
JUNE 27, 2025
Smith.ai’s high-touch, high-volume model meant they needed scalable, responsive systems to support both agent coaching and customer experience. If it passes, a Code by Zapier step runs a custom JavaScript snippet to analyze the call transcription for total silence. A red or yellow rating triggers an instant response.
Entrepreneurs' Organization
NOVEMBER 1, 2023
This is an opportunity to reinforce your connection with customers. While they could’ve stayed silent, assuming their clientele would never question their integrity, we suggested a proactive approach. and more articles from the EO blog. Address concerns directly, offering clarity, empathy and solutions.
Entrepreneurs' Organization
APRIL 12, 2024
Rob is a former EO Detroit member, speaker, author, and proponent of mindful leadership and silent retreats. As a result, we, the driven, become better spouses, parents, partners, friends, peers, customers, and employees, making an even bigger impact on the world. and more articles from the EO blog. It’s not one or the other.
Entrepreneurs' Organization
SEPTEMBER 8, 2017
plus two silent retreats a year?I’m He’s passionate about delivering extraordinary experiences that positively impact the lives of his team members, the goals of their customers and the fabric of the community. appeared first on THE BLOG. Finally, I reached a breaking point and gave meditation a try. Discover EO today !
Entrepreneur's Handbook
APRIL 29, 2021
Photo by Andrea Piacquadi o from Pexels Jason Fried, CEO of Basecamp recently published a blog, and as a fellow CEO in tech, I’m compelled to respond. While I disagree with many of his opinions, I respect what he’s accomplished as a CEO , I appreciate the trails he’s blazed , and I’ve been a customer of the tools he’s built.
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