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After extensive research, we centralized on HubSpot and deprecated Salesforce, Hootsuite, Calendly, Mailchimp, Contacts+, and Zapier. We were only paying for Zapier in order to pull business cards into Salesforce. We used Zapier to pull this data into Salesforce. . The main reasons: First, all-in-one functionality.
If you're more curious about CRM options than customer service solutions, check out Zapier's post covering the best CRMs. Likewise, I was really impressed with how much Zendesk allows you to customize your help center—it almost felt like I was building a blog or a website.
Essentially, they're templates that guide you to creating a successful newsletter signup form, in the same way that Squarespace's design templates lead you toward building a contemporary and attractive website. Squarespace gives you four options: email, Google Drive, Mailchimp, and Zapier (more on each in the next section).
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