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AI integration: How to bring AI into your workflows

The Zapier Blog

It means connecting AI tools—like ChatGPT , Claude , or custom models —to the apps and systems your team already uses, so they can help you automate repetitive tasks, surface better insights, and move faster. AI can knock out repetitive tasks in seconds. With Zapier, AI integration is about making your workflows work better.

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“AI Agents for Small Business: The Ultimate Guide to Automation and Growth”

American Entrepreneurship

Whether you’re a solopreneur or a small business owner looking to scale, leveraging AI-powered tools can be a game-changer in managing routine tasks, automating workflows to lower operational costs, providing advanced analytics, and gaining advantage over competitors to drive growth. What Are AI Agents?

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What is AI automation? And how your business can use it

The Zapier Blog

AI automation (sometimes referred to as intelligent automation) combines automation technologies with artificial intelligence (AI) to create systems that tackle complex work by learning, adapting, and making smart decisions. But an automation tool that can also collect new data, learn from it, and handle complex decision-making?

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The best pipeline management software in 2025

The Zapier Blog

Based on dozens of hours of testing from me and the Zapier team, as well as lots of research into what makes the best pipeline management software, these are my picks for the best pipeline management tools—other than the monkey wrench. For more details on our process, read the full rundown of how we select apps to feature on the Zapier blog.

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What is a CRM? The beginner's guide to customer relationship management

The Zapier Blog

It keeps you from dropping the ball (pun extremely intended) and lets you focus on closing deals instead of fumbling missed follow-ups and lost opportunities. The templates includes a form to collect leads, a datasheet to store lead information, and a visual tracker to manage the status of each lead and initiate actions when needed.

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Your guide to IT automation

The Zapier Blog

From safeguarding data to resolving major incidents and beyond, you're in charge of keeping everything running smoothly, so the only downtime you encounter is yours—not your system's. IT automation services take routine IT tasks and do them automatically for you. That's where IT automation comes in. The result?

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Enterprise automation: What it is and how to get started

The Zapier Blog

And you want to build workflows that scale across departments without creating more work for the folks maintaining them. At its simplest, it means replacing manual tasks—like updating a CRM or routing an invoice—with automated workflows. But as your business grows, so does the complexity. Things slow down. Data gets siloed.

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