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“AI Agents for Small Business: The Ultimate Guide to Automation and Growth”

American Entrepreneurship

Customer Support & Engagement AI chatbots, like those powered by OpenAI or Drift, can interact with customers in real-time, answering customer service inquiries, scheduling appointments, obtaining customer feedback and resolving issues. This ensures smooth operations and sustainable growth. Tools like Jasper AI and Copy.ai

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AI integration: How to bring AI into your workflows

The Zapier Blog

With AI integrated into your editorial workflow, you can automatically generate SEO briefs, draft outlines, or repurpose blog posts into LinkedIn updates—all using structured prompts and a few clicks inside the apps your team already uses, like Google Docs or Notion. With Zapier, AI integration is about making your workflows work better.

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What is AI automation? And how your business can use it

The Zapier Blog

Working at Zapier means I spend a lot of time thinking about how to make software do my job for me. Not in a replace-me-with-a-robot kind of way (I like health insurance); more in a I-should-be-focusing-on-more-important-things kind of way. Automation used to be the best way to do that.

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AI terms: An AI glossary for humans

The Zapier Blog

o1, o3, o4, and dozens of other specialized model versions released from OpenAI alone. For example, OpenAI has both the GPT family and the o-series family. You could tell an agentic AI system to "secure me the best flight" or "debug this codebase," and it could do it with minimal further human prompting.

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6 ways to use the Zapier ChatGPT plugin

The Zapier Blog

If you've heard the latest from OpenAI and ChatGPT, you'll know ChatGPT has released a new ecosystem of plugins, including the Zapier ChatGPT plugin. Do more with OpenAI Discover more ways to add AI to your workflows. Sign up for free to use this app, and many others, with Zapier. One of its specialties?

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How to analyse form responses with AI

The Zapier Blog

Now I know immediately which leads are worth pursuing and why. You're left scrolling through dozens (or hundreds) of submissions, trying to spot patterns, extract key insights, and turn the responses into something you can actually act on. But what if your form responses could analyze themselves? Let's get started!