Zendesk vs. Jira Service Management: Which is best? [2025]
The Zapier Blog
JUNE 10, 2025
I tested both apps to see how their features compare and what teams they're best for. For example, in order to manage alerts, you're navigated to Opsgenie, a totally separate Atlassian app. Integrating Zendesk and Jira Plot twist: the two apps also natively integrate, and you can use them together.
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