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Savana raises a fresh round of capital to digitize banks’ services

TechCrunch

A portion of the capital — $10 million — was debt, while the rest was a Series A equity tranche led by Georgian Capital Partners. CEO Michael Sanchez told TechCrunch that the proceeds will be put toward general growth and supporting Savana’s go-to-market and product development projects. million in capital.

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Elloe’s Sakawa is Helping Customers Start a ‘Friendship’ with their Favorite Brands

Jason Malki

Reaching out to customer service is often the most direct and human interaction people have with their favorite brands, so the higher the quality of that interaction is, the better. Customer-centric services are becoming key for startups and large corporations. The next step is to ensure that processes are not jeopardized as a result.

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Fintech companies must balance the pursuit of profit against ethical data usage

TechCrunch

He has more than two decades of experience in fintech, capital growth, mergers & acquisitions and strategic IPO advisory. To retain market share, these institutions will need to continue investing in fintech so they can level up with convenience and personalization provided by new competitors while preserving trust and transparency.

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The Problem with Small Business Statistics (and a Solution)

Smart Hustle Magazine

We also hope to uncover demographic variations that will enable us to better understand the different experiences leading to a business surviving, thriving or failing. In September, we surveyed over 1,000 of Azlo’s founders, entrepreneurs and freelancers, all running a digital business in the U.S. By Cameron Peake, CEO, Azlo.

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Microsoft partners with AiFi to launch Smart Store Analytics, a tracking service for cashierless outlets

TechCrunch

In partnership with AiFi , a startup that aims to enable retailers to deploy autonomous shopping tech cost-effectively, Microsoft today launched a preview of a cloud service called Smart Store Analytics.