What is a CRM? The beginner's guide to customer relationship management
The Zapier Blog
JUNE 17, 2025
Enhanced customer relationships, satisfaction, and retention: When you actually remember who your customers are and what they care about, they tend to like you more. Will this CRM still work for you when you have twice as many customers and employees? They'll tell you the truth about what it's actually like to use day-to-day.
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