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Zendesk vs. Jira Service Management: Which is best? [2025]

The Zapier Blog

I used to work at a children's shoe store, and we kept all our customer information on index cards (.yeah). So when a customer came into the store asking about their previous shoe size, naturally, we had lost their information and couldn't help them. But which one should you go with? user/month* Premium: $57.50/user/month*

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12 communication plan templates—and how to write your own

The Zapier Blog

Successfully running a company requires clear communication across the board: with employees, customers, investors, and any other stakeholders. Communication plan templates How to write a communication plan Communication plan essentials What is a communication plan? Table of contents: What is a communication plan?

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How Rebrandly scaled support with AI—cutting tickets by 50% and resolving 16,000 conversations (so far)

The Zapier Blog

Rebrandly helps users create branded short links that build trust and boost engagement, an essential capability for high-volume marketing teams. Trust is built into every part of Rebrandly’s product, and maintaining that standard at scale required a smarter approach.

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