Sat.Nov 27, 2021

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Follow These Five Tips to Ensure a Happy Holiday for Your Business

Smart Hustle Magazine

By Kimberly Green-Kerr, UScellular Business Solutions and Operations Leader. In very welcome news for ecommerce and brick-and-mortar small businesses, many Americans are eager to spend their money during this holiday shopping season. According to a recent report from Deloitte , holiday retail sales are expected to increase by up to 9% from November through January, on top of the unexpected 5.8% growth in 2020 when the pandemic was at its height.

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What Thryv’s Chief Customer Officer Can Tell You About Customer Retention

Smart Hustle Magazine

When you start your solo business, your first priority is to increase profitability. And customer retention helps you do that. What’s more, loyal customers also get you more word of mouth referrals. Interested in exploring proven strategies for customer retention? Grant Freeman who is working as a chief customer officer at Thryv has recently shared easy-to-follow customer retention strategies at Ramon’s Survive and Thrive Summit.

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