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10 Ways to Increase Customer Loyalty

Smart Hustle Magazine

If you already have a community of loyal customers, consider offering them a special experience vs. another discount or referral bonus. Build a Community. Customer loyalty is developed and retained by personalized service where customers feel seen, rather than just another number. . Give More, Creatively.

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How Big Business Could Help Small Business in Kansas City

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“Amazon seems to be doing well in the current crisis — it announced Monday it will hire 100,000 new workers for increased demand for delivery services. Mom-and-pop businesses, the kinds of establishments that make up the backbone of a community, stand to do much worse. We are in-person service based which means we can’t work remotely.