“Customer First” Healthcare
abovethecrowd.com
DECEMBER 18, 2017
If you asked 100 people to name a place where you frequently wait, even when you are on time for your appointment, how many would say the doctor’s office? The consumer has come to accept waiting at the doctor. One website qualifies “banker’s hours” as 10am-3 pm, which actually were the open hours at most banks decades ago.
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