What is a CRM? The beginner's guide to customer relationship management
The Zapier Blog
JUNE 17, 2025
The 3 main types of CRM software Boost your customer relationships with automation Customer relationship management FAQ What is a CRM? The software tracks open rates, click-through rates, and responses so you can measure campaign effectiveness. Operational CRM This is probably what most folks picture when they think about CRM software.
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