Media & Entertainment

Extra Crunch roundup: DTC strategy, IPO analysis, Zoom’s future product plans

Comment

Port of San Francisco Landmark Ferry Building
Image Credits: Hal Bergman Photography (opens in a new window) / Getty Images

Yesterday, Klarna CEO Sebastian Siemiatkowski admitted to a reporter that this didn’t feel like the right moment to take his buy now, pay later company public.

“I think it would be nice to IPO when it’s a little bit more sound,” he told CNBC’s Karen Tso. “And right now, it doesn’t feel really sound out there.”

This caught Alex Wilhelm by surprise. In his view, “the public market for BNPL companies actually feels pretty damn strong at the moment.”

“Hell, at one-third of Affirm’s present-day GMV run-rate multiple, Klarna is worth around $80 billion. That’s much more than the sub-$50 billion valuation the company secured earlier this year,” Alex writes.

“So, what’s driving Klarna to be afraid of going public?”


TechCrunch Disrupt 2021 is underway!

Tickets are still available for the three-day virtual event, which encompasses everything from Ryan Reynolds’ lessons on “fast-vertising” to Startup Battlefield, where early-stage companies will compete for a chance to win a slice of equity-free funding.

And, if you’re free tomorrow at 9:05 a.m. PT, I’m moderating “The Path for Underrepresented Entrepreneurs,” a discussion with:

  • Hana Mohan, founder & CEO, MagicBell
  • Leslie Feinzaig, founder & CEO, Female Founders Alliance
  • Stephen Bailey, co-founder & CEO, ExecOnline

I hope you’ll join the conversation! Have a fantastic week, and thanks very much for reading.

Walter Thompson
Senior Editor, TechCrunch
@yourprotagonist

Really, this market isn’t good enough?

Zoom looks beyond video conferencing as triple-digit 2020 growth begins to slow

Zoom Video Communications Headquarters
Image Credits: Smith Collection/Gado / Getty Images

Zoom’s pandemic-induced growth was so explosive, the company’s name is now a verb.

Last quarter, the company’s revenue grew 54%, a sharp drop-off from 191% in its previous quarterly earnings report.

Now, “Zoom has recognized that it must expand into other areas,” writes Ron Miller, who interviewed Gartner analyst Mike Fasciani and Oded Gal, Zoom’s chief product officer, about what’s ahead for the platform.

Zoom looks beyond video conferencing as triple-digit 2020 growth begins to slow

The value of software revenue may have finally stopped rising

Image Credits: Nigel Sussman (opens in a new window)

After taking a hiatus from covering SaaS multiples, Alex Wilhelm took a closer look at software revenue and noted that “the upward charge has plateaued” in recent months.

Last year, these companies were racing up the charts.

Today, “we’re seeing the value of low, mid and high-multiples SaaS companies each find a comfortable trading range after a bull run since early 2016, albeit one with caveats,” he writes.

The value of software revenue may have finally stopped rising

Choices and constraints: How DTC companies decide which strategy to follow

A small ball outweighs a larger one balanced against it
Image Credits: Daniel Grizelj (opens in a new window)/ Getty Images

Warby Parker’s brick-and-mortar revenue now exceeds its online sales, PipeCandy co-founder Ashwin Ramasamy notes, while Allbirds, though opening stores, still talks about its digitally native status in the present tense.

“If a company’s customer acquisition, fulfillment and retention need a physical presence, no matter what percentage of revenue comes from digital channels, it is a DTC company (beyond digital channels),” says Ramasamy.

“But if a company’s customer acquisition, fulfillment and retention can happen without a physical presence, it is a DNVB (digitally native vertical brand).”

Choices and constraints: How DTC companies decide which strategy to follow

Toast raises IPO price range, providing a Monday bump to fintech valuations

Image Credits: pryzmat (opens in a new window) / Shutterstock (opens in a new window)

Boston-based software-and-fintech firm Toast raised its IPO price range on Monday, ticking up to $34 to $36 per share from a previous range of $30 to $33.

“The so-called ‘vertical SaaS’ model, in which startups build software tailored to one particular industry or another, has become a somewhat two-part business effort; many startups today are pursuing both the sale of software along with fintech revenues,” Alex Wilhelm writes.

“Toast’s IPO, then, could operate as a bellwether of sorts for a host of startups.”

Toast raises IPO price range, providing a Monday bump to fintech valuations

Inside GitLab’s IPO filing

Image Credits: Siegfried Layda (opens in a new window) / Getty Images

Last Friday, Alex Wilhelm delved into GitLab’s IPO filing and took a detailed look at the DevOps firm’s revenue and valuation.

“GitLab [could] be worth $10.46 billion. Which is more than $6.0 billion, so we can see a path for the company to surpass its final private-market valuation,” Alex writes.

“However, we are not saying that the company is worth 11 figures. Investors may decide that the pace of its losses make it less valuable than some of its peers, or that its growth rate is decelerating too quickly to receive a market-leading multiple.”

Inside GitLab’s IPO filing

What we can learn from edtech startups’ expansion efforts in Europe

Man on top of wall with books like stairs. Looking through telescope
Image Credits: Sergiy Trofimov Photography (opens in a new window) / Getty Images

Given edtech’s explosive growth over the last two years, expectations are higher than ever for founders.

Rhys Spence, head of research at European edtech-focused fund Brighteye Ventures, says many companies in the space are leaning into international expansion to drive growth.

“Going international later in the journey or when more funding is available, possibly due to a VC round, seems to make facets of expansion more feasible,” he writes in a guest post.

Analyzing responses from 57 early-stage edtech startups, Spence examined their marketing strategies, listed founders’ top priorities and identified “gateway” markets where these companies hope to make inroads.

What we can learn from edtech startups’ expansion efforts in Europe

Which VCs are set to make a killing in GitLab’s IPO

Image Credits: Nigel Sussman (opens in a new window)Another week, another look at GitLab’s IPO.

For The Exchange, Alex Wilhelm listed which funds will rake in major coin when the developer toolkit firm goes public:

  • August Capital: 14,931,200 Class B shares, or 11.1% of that equity class.
  • GV: 8,888,776 Class B shares, or 6.6% of that equity class.
  • ICONIQ: 15,472,204 Class B shares, or 11.6% of that equity class.
  • ICONIQ: 1,150,784 Class A shares, or 100% of that equity class (to be diluted in IPO).
  • Khosla: 19,028,320 Class B shares, or 14.1% of that equity class.

“Given that GitLab was valued at $6 billion earlier this year in a secondary transaction, the percentages above convert to huge sums,” he writes.

Which VCs are set to make a killing in GitLab’s IPO

Freshworks’ valuation could crest $10B in upcoming IPO

Image Credits: Freshworks

Software-as-a-service platform Freshworks raised its expected IPO price range this week. It’s now planning a per-share range between $32 and $34, a significant bump from $28 to $32.

“That would put Freshworks in the same tier of public SaaS companies as UiPath and Okta, heady company given their historically rich valuations,” writes Alex Wilhelm.

“Freshworks, then, is set to go public at a valuation that it must find attractive.”

Freshworks’ valuation could crest $10B in upcoming IPO

Demand Curve: How to get social proof that grows your startup

Bunch of hands raised and giving a thumbs up
Image Credits: alvarez (opens in a new window) / Getty Images

Demand Curve’s Nick Costelloe unpacks the importance of leveraging social proof to grow your startup.

“When people are uncertain, they look to others for behavioral guidance,” he writes. “This is called social proof, which is a physiological effect that influences your decisions every day, whether you know it or not.”

Costelloe’s research determined that marketers were able to boost conversion rates as much as 400% by leveraging social proof.

Demand Curve: How to get social proof that grows your startup

The next healthcare revolution will have AI at its center

robotic hand holding stethoscope
Image Credits: Kilito Chan (opens in a new window) / Getty Images

In an excerpt from “AI 2041: Ten Visions For Our Future,” author Kai-Fu Lee makes the case that recent advances in artificial intelligence are starting to transform healthcare.

Studies have shown that AI is as good as humans when it comes to diagnosing disease, but the pandemic has accelerated the digitization of patient records and data.

“Over the coming decades, we can expect medical diagnosis to evolve from an AI tool that provides analysis of options to an AI assistant that recommends treatments,” writes Lee.

Lee identifies several areas where AI will improve outcomes in drug discovery, complex surgeries and monitoring, but also looks at potential concerns, such as legal liabilities.

“AI healthcare is not just a market — it represents a tidal wave of transformations that will change the entire industry.”

The next healthcare revolution will have AI at its center

More TechCrunch

Kobo put out a handful of new e-readers a few weeks back: color versions of the excellent Libra 2 and Clara, as well as an updated monochrome version of the…

Kobo’s new e-readers are a sidegrade most can skip (with one exception)

In an interview at his home near Reykjavík, the entrepreneur-turned-VC shared thoughts on his ventures and the journey that led him from Unity to climate tech, a homecoming of sorts.

Unity co-founder David Helgason’s next act: Gaming the climate crisis

Welcome back to TechCrunch’s Week in Review — TechCrunch’s newsletter recapping the week’s biggest news. Want it in your inbox every Saturday? Sign up here. Over the past eight years,…

Fisker collapsed under the weight of its founder’s promises

What is AI? We’ve put together this non-technical guide to give anyone a fighting chance to understand how and why today’s AI works.

WTF is AI?

President Joe Biden has vetoed H.J.Res. 109, a congressional resolution that would have overturned the Securities and Exchange Commission’s current approach to banks and crypto. Specifically, the resolution targeted the…

President Biden vetoes crypto custody bill

Featured Article

Industries may be ready for humanoid robots, but are the robots ready for them?

How large a role humanoids will play in that ecosystem is, perhaps, the biggest question on everyone’s mind at the moment.

21 hours ago
Industries may be ready for humanoid robots, but are the robots ready for them?

VCs are clamoring to invest in hot AI companies, willing to pay exorbitant share prices for coveted spots on their cap tables. Even so, most aren’t able to get into…

VCs are selling shares of hot AI companies like Anthropic and xAI to small investors in a wild SPV market

The fashion industry has a huge problem: Despite many returned items being unworn or undamaged, a lot, if not the majority, end up in the trash. An estimated 9.5 billion…

Deal Dive: How (Re)vive grew 10x last year by helping retailers recycle and sell returned items

Tumblr officially shut down “Tips,” an opt-in feature where creators could receive one-time payments from their followers.  As of today, the tipping icon has automatically disappeared from all posts and…

You can no longer use Tumblr’s tipping feature 

Generative AI improvements are increasingly being made through data curation and collection — not architectural — improvements. Big Tech has an advantage.

AI training data has a price tag that only Big Tech can afford

Keeping up with an industry as fast-moving as AI is a tall order. So until an AI can do it for you, here’s a handy roundup of recent stories in the world…

This Week in AI: Can we (and could we ever) trust OpenAI?

Jasper Health, a cancer care platform startup, laid off a substantial part of its workforce, TechCrunch has learned.

General Catalyst-backed Jasper Health lays off staff

Featured Article

Live Nation confirms Ticketmaster was hacked, says personal information stolen in data breach

Live Nation says its Ticketmaster subsidiary was hacked. A hacker claims to be selling 560 million customer records.

2 days ago
Live Nation confirms Ticketmaster was hacked, says personal information stolen in data breach

Featured Article

Inside EV startup Fisker’s collapse: how the company crumbled under its founders’ whims

An autonomous pod. A solid-state battery-powered sports car. An electric pickup truck. A convertible grand tourer EV with up to 600 miles of range. A “fully connected mobility device” for young urban innovators to be built by Foxconn and priced under $30,000. The next Popemobile. Over the past eight years, famed vehicle designer Henrik Fisker…

2 days ago
Inside EV startup Fisker’s collapse: how the company crumbled under its founders’ whims

Late Friday afternoon, a time window companies usually reserve for unflattering disclosures, AI startup Hugging Face said that its security team earlier this week detected “unauthorized access” to Spaces, Hugging…

Hugging Face says it detected ‘unauthorized access’ to its AI model hosting platform

Featured Article

Hacked, leaked, exposed: Why you should never use stalkerware apps

Using stalkerware is creepy, unethical, potentially illegal, and puts your data and that of your loved ones in danger.

2 days ago
Hacked, leaked, exposed: Why you should never use stalkerware apps

The design brief was simple: each grind and dry cycle had to be completed before breakfast. Here’s how Mill made it happen.

Mill’s redesigned food waste bin really is faster and quieter than before

Google is embarrassed about its AI Overviews, too. After a deluge of dunks and memes over the past week, which cracked on the poor quality and outright misinformation that arose…

Google admits its AI Overviews need work, but we’re all helping it beta test

Welcome to Startups Weekly — Haje‘s weekly recap of everything you can’t miss from the world of startups. Sign up here to get it in your inbox every Friday. In…

Startups Weekly: Musk raises $6B for AI and the fintech dominoes are falling

The product, which ZeroMark calls a “fire control system,” has two components: a small computer that has sensors, like lidar and electro-optical, and a motorized buttstock.

a16z-backed ZeroMark wants to give soldiers guns that don’t miss against drones

The RAW Dating App aims to shake up the dating scheme by shedding the fake, TikTok-ified, heavily filtered photos and replacing them with a more genuine, unvarnished experience. The app…

Pitch Deck Teardown: RAW Dating App’s $3M angel deck

Yes, we’re calling it “ThreadsDeck” now. At least that’s the tag many are using to describe the new user interface for Instagram’s X competitor, Threads, which resembles the column-based format…

‘ThreadsDeck’ arrived just in time for the Trump verdict

Japanese crypto exchange DMM Bitcoin confirmed on Friday that it had been the victim of a hack resulting in the theft of 4,502.9 bitcoin, or about $305 million.  According to…

Hackers steal $305M from DMM Bitcoin crypto exchange

This is not a drill! Today marks the final day to secure your early-bird tickets for TechCrunch Disrupt 2024 at a significantly reduced rate. At midnight tonight, May 31, ticket…

Disrupt 2024 early-bird prices end at midnight

Instagram is testing a way for creators to experiment with reels without committing to having them displayed on their profiles, giving the social network a possible edge over TikTok and…

Instagram tests ‘trial reels’ that don’t display to a creator’s followers

U.S. federal regulators have requested more information from Zoox, Amazon’s self-driving unit, as part of an investigation into rear-end crash risks posed by unexpected braking. The National Highway Traffic Safety…

Feds tell Zoox to send more info about autonomous vehicles suddenly braking

You thought the hottest rap battle of the summer was between Kendrick Lamar and Drake. You were wrong. It’s between Canva and an enterprise CIO. At its Canva Create event…

Canva’s rap battle is part of a long legacy of Silicon Valley cringe

Voice cloning startup ElevenLabs introduced a new tool for users to generate sound effects through prompts today after announcing the project back in February.

ElevenLabs debuts AI-powered tool to generate sound effects

We caught up with Antler founder and CEO Magnus Grimeland about the startup scene in Asia, the current tech startup trends in the region and investment approaches during the rise…

VC firm Antler’s CEO says Asia presents ‘biggest opportunity’ in the world for growth

Temu is to face Europe’s strictest rules after being designated as a “very large online platform” under the Digital Services Act (DSA).

Chinese e-commerce marketplace Temu faces stricter EU rules as a ‘very large online platform’