Startups

TechCrunch+ roundup: SaaS benchmarks, TikTok strategy, milestone-based fundraising

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Frequent readers know I enjoy using similes, so I won’t disappoint:

SaaS companies are like leaky rowboats. If retention rates aren’t strong enough to overcome customer churn, they’ll take on water until they sink to the bottom.

Sid Jain, a senior analyst with ChartMogul, researched 2,100 companies and found that “more than half of SaaS businesses had lower retention in 2022 when compared to 2021.”


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In this detailed breakdown, he compares net revenue retention rates by ARR range and identifies benchmarks for companies that have yet to reach product-market fit.

“What is considered a good net retention rate differs by the stage of your business,” advises Jain. “When benchmarking, always keep the stage of your business in mind.”

Thanks for reading TC+!

Walter Thompson
Editorial Manager, TechCrunch+
@yourprotagonist

SaaS retention benchmarks: How does your business stack up?

3 ways to step up your short-form video and TikTok growth strategy

INDIA - 2023/04/02: In this photo illustration, the TikTok logo is seen displayed on a mobile phone screen. (Photo Illustration by Idrees Abbas/SOPA Images/LightRocket via Getty Images)
Image Credits: SOPA Images (opens in a new window) / Getty Images

With more than one billion active monthly users, brands of every size are using TikTok to drive engagement.

But simply having a presence on the platform isn’t sufficient, writes growth expert Jonathan Martinez. To give readers ideas for honing short-form video strategy, he wrote a guide that “distilled it down to three easy steps:”

  • Competitor analysis
  • Ideate on content pillars
  • Hire creator talent

3 ways to step up your short-form video and TikTok growth strategy

You’re not raising money to increase your runway

Target Time, Goal Sign On Clock Face Over Red Background
Image Credits: Siriporn Kaenseeya / EyeEm (opens in a new window) / Getty Images

Raising funds for an early-stage startup based on your projected burn rate is short-sighted — and it’s unlikely to spark investor confidence, says Haje Jan Kamps.

“Having clear KPIs that show progress toward the metrics you believe in (and, importantly, your board and future investors believe in) will unlock your next round of funding,” he writes.

No, you’re not raising money to increase your runway

Investors prefer debt over equity (but not venture debt)

dollars in a shopping cart
Image Credits: Toshiro Shimada (opens in a new window) / Getty Images

According to Jeremy Abelson and Jacob Sonnenberg of Irving Investors, sharp drops in both VC activity and venture debt are the two main factors limiting fundraising and exit opportunities today.

“Waiting for a rebound in public market multiples in order to preserve previous valuations has not proven to be a good strategy, and now an increasingly larger group of companies are competing for a smaller pool of VC and crossover capital,” they write.

Investors prefer debt over equity (but not venture debt)

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Tech investors’ obsession over profit is already waning

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Bessemer Venture Partners’ State of the Cloud 2023 report suggests that investors who turned from focusing on growth to profitability are “already looking for growth again,” writes Alex Wilhelm in TC+.

“For startup founders, the rapid change in investor preferences may feel like a whipsaw,” he writes.

“But such an evolution in market preferences is actually rather logical and, frankly, somewhat boring in how it plays out.”

Tech investors’ obsession over profit is already waning

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