Media & Entertainment

TechCrunch+ roundup: 11 PLG tactics, addressing copycat stigma, ‘unicorn glut’ theory

Comment

Pagoda and waterfall at San Francisco Japanese Tea Garden
Image Credits: Pa Caby (opens in a new window) / Getty Images

Imagine a world where founders boasted about how much growth they’ve driven, as opposed to their fundraising prowess.

The ability to raise capital is less impressive than finding sustainable ways to build a base of paying customers. The right coaching and a strong network can help many entrepreneurs land a sizable seed round, but that money reflects investor confidence, not market demand.


Full TechCrunch+ articles are only available to members
Use discount code TCPLUSROUNDUP to save 20% off a one- or two-year subscription


In a post for TC+, Curtis Townshend, senior director of growth at OpenView, shares 11 product-led growth tactics that foster “customer acquisition, retention and expansion.”

After surveying 14 public B2B software companies, Townshend says firms that built for discoverability and deployed usage-based pricing had a median growth rate of 141%, compared to 21% for traditional SaaS.

These companies were also much more efficient with regard to the Rule of 40 and retaining revenue. “Across the board, the variance in metrics is stark,” says Townshend.


The TechCrunch+ team is growing!

Tomorrow at 8 a.m. PDT/11 a.m. EDT, we’re hosting a Twitter Space with new contributors who are covering climate, crypto, venture capital and more. To join the chat, follow @techcrunch on Twitter.

Have a great week,

Walter Thompson
Senior Editor, TechCrunch+
@yourprotagonist

The guide to great metrics: Product-led principles

Fighting the “copycat” stigma in SaaS: 3 tricks that work

Dalmatian dog startled by white dog wearing hoodie with with spots, pretending to be a Dalmatian
Image Credits: Gandee Vasan (opens in a new window) / Getty Images

Years ago, I found myself at a party with someone who was wearing the same sweater, jeans and shoes, down to the manufacturer. We looked like we’d stepped out of a clothing catalog.

At first, it was funny. And then, as other guests made endless jokes, it became annoying. We spent most of the evening avoiding each other, and I couldn’t wait to leave.

Startups that lack the first-to-market advantage face a similar conundrum, according to Sachin Gupta, CEO and co-founder of HackerEarth, who shares three ways “brands can push back against the stigma of being a copycat platform.”

Fighting the ‘copycat’ stigma in SaaS: 3 tricks that work

The “unicorn glut” theory of startup misery

Image Credits: Nigel Sussman (opens in a new window)

Tech’s rolling green meadows are seeing fewer new unicorns, but the slowing venture market suggests that past mega-deals are making it harder for early-stage startups to raise funds.

“The biggest issue in venture today isn’t interest rates, revenue multiples or any of that,” posted SaaS investor Jason Lemkin on Twitter yesterday.

“We’ve seen that all before … what’s new-ish (at least since 2001) is the massive overhang of growth investments that will take startups years to grow into,” he wrote.

Via The Exchange, Alex Wilhelm agreed with Lemkin’s assessment:

“The unicorn glut is compounding the unicorn traffic jam, and as far as the eyes can see, the great majority of private-market value is frozen.”

The ‘unicorn glut’ theory of startup misery

Armed with experience, insurtech MGAs are paving the way for insurtech 2.0

3d rendering of Maze, Labyrinth. Footpath, Choices, Problems,Strategy Concept. Staircase.
Image Credits: akinbostanci (opens in a new window) / Getty Images

Innovation has long been a part of insurance: Managing general agents were a result of insurers requiring agents far afield to have a measure of independent underwriting and servicing ability.

Now, new insurtech startups developing MGAs are using the lessons learned by their predecessors to make the industry more sustainable, writes Dave Wechsler, who leads insurtech investing at OMERS Ventures.

“MGAs are correcting course, and the new crop of challengers are going in with new principles based on this knowledge.”

Armed with experience, insurtech MGAs are paving the way for insurtech 2.0

To better manage cybersecurity risk, extend zero-trust principles to third parties

Metallic chain connected by a red knotted rope, representing third party cybersecurity risk
Image Credits: cybrain (opens in a new window) / Getty Images

When it comes to cybersecurity, it’s no longer enough to just have your own house in order — 81 individual third-party incidents led to more than 200 publicly disclosed breaches and thousands of ripple-effect breaches throughout 2021, according to a report by Black Kite.

Companies must also asses the cybersecurity risk of third-party vendors before they sign agreements, writes Saket Modi, the co-founder and CEO of Safe Security.

“Businesses should establish zero-trust principles for all vendors, assess risk across external and internal assets with inside-out assessments and measure cyber risk in real time.”

To better manage cybersecurity risk, extend zero-trust principles to third parties

More TechCrunch

Welcome to Startups Weekly — Haje‘s weekly recap of everything you can’t miss from the world of startups. Sign up here to get it in your inbox every Friday. Well,…

Startups Weekly: Drama at Techstars. Drama in AI. Drama everywhere.

Last year’s investor dreams of a strong 2024 IPO pipeline have faded, if not fully disappeared, as we approach the halfway point of the year. 2024 delivered four venture-backed tech…

From Plaid to Figma, here are the startups that are likely — or definitely — not having IPOs this year

Federal safety regulators have discovered nine more incidents that raise questions about the safety of Waymo’s self-driving vehicles operating in Phoenix and San Francisco.  The National Highway Traffic Safety Administration…

Feds add nine more incidents to Waymo robotaxi investigation

Terra One’s pitch deck has a few wins, but also a few misses. Here’s how to fix that.

Pitch Deck Teardown: Terra One’s $7.5M Seed deck

Chinasa T. Okolo researches AI policy and governance in the Global South.

Women in AI: Chinasa T. Okolo researches AI’s impact on the Global South

TechCrunch Disrupt takes place on October 28–30 in San Francisco. While the event is a few months away, the deadline to secure your early-bird tickets and save up to $800…

Disrupt 2024 early-bird tickets fly away next Friday

Another week, and another round of crazy cash injections and valuations emerged from the AI realm. DeepL, an AI language translation startup, raised $300 million on a $2 billion valuation;…

Big tech companies are plowing money into AI startups, which could help them dodge antitrust concerns

If raised, this new fund, the firm’s third, would be its largest to date.

Harlem Capital is raising a $150 million fund

About half a million patients have been notified so far, but the number of affected individuals is likely far higher.

US pharma giant Cencora says Americans’ health information stolen in data breach

Attention, tech enthusiasts and startup supporters! The final countdown is here: Today is the last day to cast your vote for the TechCrunch Disrupt 2024 Audience Choice program. Voting closes…

Last day to vote for TC Disrupt 2024 Audience Choice program

Featured Article

Signal’s Meredith Whittaker on the Telegram security clash and the ‘edge lords’ at OpenAI 

Among other things, Whittaker is concerned about the concentration of power in the five main social media platforms.

12 hours ago
Signal’s Meredith Whittaker on the Telegram security clash and the ‘edge lords’ at OpenAI 

Lucid Motors is laying off about 400 employees, or roughly 6% of its workforce, as part of a restructuring ahead of the launch of its first electric SUV later this…

Lucid Motors slashes 400 jobs ahead of crucial SUV launch

Google is investing nearly $350 million in Flipkart, becoming the latest high-profile name to back the Walmart-owned Indian e-commerce startup. The Android-maker will also provide Flipkart with cloud offerings as…

Google invests $350 million in Indian e-commerce giant Flipkart

A Jio Financial unit plans to purchase customer premises equipment and telecom gear worth $4.32 billion from Reliance Retail.

Jio Financial unit to buy $4.32B of telecom gear from Reliance Retail

Foursquare, the location-focused outfit that in 2020 merged with Factual, another location-focused outfit, is joining the parade of companies to make cuts to one of its biggest cost centers –…

Foursquare just laid off 105 employees

“Running with scissors is a cardio exercise that can increase your heart rate and require concentration and focus,” says Google’s new AI search feature. “Some say it can also improve…

Using memes, social media users have become red teams for half-baked AI features

The European Space Agency selected two companies on Wednesday to advance designs of a cargo spacecraft that could establish the continent’s first sovereign access to space.  The two awardees, major…

ESA prepares for the post-ISS era, selects The Exploration Company, Thales Alenia to develop cargo spacecraft

Expressable is a platform that offers one-on-one virtual sessions with speech language pathologists.

Expressable brings speech therapy into the home

The French Secretary of State for the Digital Economy as of this year, Marina Ferrari, revealed this year’s laureates during VivaTech week in Paris. According to its promoters, this fifth…

The biggest French startups in 2024 according to the French government

Spotify is notifying customers who purchased its Car Thing product that the devices will stop working after December 9, 2024. The company discontinued the device back in July 2022, but…

Spotify to shut off Car Thing for good, leading users to demand refunds

Elon Musk’s X is preparing to make “likes” private on the social network, in a change that could potentially confuse users over the difference between something they’ve favorited and something…

X should bring back stars, not hide ‘likes’

The FCC has proposed a $6 million fine for the scammer who used voice-cloning tech to impersonate President Biden in a series of illegal robocalls during a New Hampshire primary…

$6M fine for robocaller who used AI to clone Biden’s voice

Welcome back to TechCrunch Mobility — your central hub for news and insights on the future of transportation. Sign up here for free — just click TechCrunch Mobility! Is it…

Tesla lobbies for Elon and Kia taps into the GenAI hype

Crowdaa is an app that allows non-developers to easily create and release apps on the mobile store. 

App developer Crowdaa raises €1.2M and plans a US expansion

Back in 2019, Canva, the wildly successful design tool, introduced what the company was calling an enterprise product, but in reality it was more geared toward teams than fulfilling true…

Canva launches a proper enterprise product — and they mean it this time

TechCrunch Disrupt 2024 isn’t just an event for innovation; it’s a platform where your voice matters. With the Disrupt 2024 Audience Choice Program, you have the power to shape the…

2 days left to vote for Disrupt Audience Choice

The United States Department of Justice and 30 state attorneys general filed a lawsuit against Live Nation Entertainment, the parent company of Ticketmaster, for alleged monopolistic practices. Live Nation and…

Ticketmaster antitrust lawsuit could give new hope to ticketing startups

The U.K. will shortly get its own rulebook for Big Tech, after peers in the House of Lords agreed Thursday afternoon to pass the Digital Markets, Competition and Consumer bill…

‘Pro-competition’ rules for Big Tech make it through UK’s pre-election wash-up

Spotify’s addition of its AI DJ feature, which introduces personalized song selections to users, was the company’s first step into an AI future. Now, Spotify is developing an alternative version…

Spotify experiments with an AI DJ that speaks Spanish

Call Arc can help answer immediate and small questions, according to the company. 

Arc Search’s new Call Arc feature lets you ask questions by ‘making a phone call’