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Extra Crunch roundup: Zūm CEO interview, Cisco’s M&A ethos, neoinsurance bad romance

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Image Credits: Zeyu Wang (opens in a new window) / Getty Images

It was once common practice for doctors to visit sick patients in their homes: In 1930, 40% of all consultations were house calls. By 1980, that figure was less than 1%.

Today, urgent care centers occupy Main Street storefronts and 33% of all medical expenditures occur in hospitals. It’s clear that the additional overhead is generating higher prices, but not necessarily better results, according to Sumi Das and Nina Gerson, who lead healthcare investments at Capital G.

“We can improve both outcomes and costs by moving care from the hospital back to the place it started — at home,” they write in a post that explores five innovations enabling at-home care and identifies investment opportunities like acute care and infrastructure development.

Today, in-home care comprises just 3% of overall healthcare spending, but Gerson and Das estimate that will expand to 10% in the next 10 years.

“To make these improvements, in-home healthcare strategies will need to leverage next-generation technology and value-based care strategies. Fortunately, the window of opportunity for change is open right now.”

Back to the suture: The future of healthcare is in the home


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Image Credits: Cowboy Ventures / Guild Education

Tomorrow’s episode of Extra Crunch Live will feature guests VC Aileen Lee of Cowboy Ventures and Rachel Carlson, CEO and co-founder of Guild Education.

Among other topics, Lee will talk about how Guild Education met her criteria for investment before the duo offer feedback on startup pitches submitted by audience members.

Register now to join the free chat on Hopin on Wednesday, August 25, at 11:30 a.m. PDT/2:30 p.m. EDT.

Thanks very much for reading Extra Crunch; have a great week!

Walter Thompson
Senior Editor, TechCrunch
@yourprotagonist

Zūm CEO Ritu Narayan explains why equity and accessibility works for mobility services

Image Credits: Bryce Durbin

Ritu Narayan founded Zūm with her two brothers in 2016 to disrupt student transportation, a space that hasn’t seen much innovation since pupils began finding their way to and from little red schoolhouses.

Since then, Zūm has inked partnerships with school districts around the country to create more efficient routes and reduce vehicle emissions.

By 2025, Narayan says her company will have 10,000 electric school buses and plans to put the fleet into service to generate power and feed it back to the grid.

To learn more about the company’s development, its immediate plans for the future and how the pandemic impacted operations, read on.

Zūm CEO Ritu Narayan explains why equity and accessibility works for mobility services

Bird shows improving scooter economics, long march to profitability

Image Credits: Nigel Sussman (opens in a new window)

For The Exchange, Alex Wilhelm looked at recent financial data from scooter sharing service Bird, which — like Lyft, Uber, Airbnb and others — took a beating during the pandemic as potential riders stayed home.

Bird flipped its business model and its results improved, but it still has a ways to go. “In the bull case, Bird can get rid of its adjusted losses in a few years,” Alex writes.

“If any issues arise at the top of the company’s table — say, for example, that rides per scooter do not scale as the company rolls out more hardware, or merely slower than expected — the anticipated profitability results could evaporate or be pushed into the future.”

Bird shows improving scooter economics, long march to profitability

India’s path to SaaS leadership is clear, but challenges remain

Image Credits: Thitima Thongkham / Getty Images

By 2030, India’s SaaS industry is estimated to comprise 4%-6% of the global market and generate between $50 billion and $70 billion in yearly revenue, according to a SaaSBOOMi/McKinsey report.

“With the right approach, it won’t be long before the Indian SaaS community becomes a large-scale employer of talent, a significant contributor to India’s GDP and a creator of unmatched products,” says Manav Garg, CEO and founder of Eka Software Solutions.

In a guest post, he lays out several key growth drivers, which include “the largest concentration of developers in the world” and the fact that “SaaS is not a winner-take-all market.”

Even so, the region still faces challenges, since “growth requires a growth mindset.”

India’s path to SaaS leadership is clear, but challenges remain

Why have the markets spurned public neoinsurance startups?

Image Credits: Nigel Sussman (opens in a new window)

As Alex Wilhelm has repeatedly noted in The Exchange, neoinsurance companies, from healthcare to auto to home and rental, have taken a whacking by the market.

But he hadn’t quite figured out why until he chatted with Pie Insurance co-founder and CEO John Swigart, who had an interesting hypothesis.

Summing up their conversation in a single sentence: “From the public markets’ perspective, it’s the results, stupid.”

Why have the markets spurned public neoinsurance startups?

How Cisco keeps its startup acquisition engine humming

The Cisco Systems logo is displayed at the Mobile World Congress (MWC) in Barcelona on February 25, 2019. - Phone makers will focus on foldable screens and the introduction of blazing fast 5G wireless networks at the world's biggest mobile fair starting February 25 in Spain as they try to reverse a decline in sales of smartphones. (Photo by Josep LAGO / AFP) (Photo credit should read JOSEP LAGO/AFP via Getty Images)
Image Credits: Josep LAGO /AFP/ Getty Images

Ron Miller interviewed three Cisco executives to learn more about the company’s “rich history of buying its way to global success”:

  • CFO Scott Herren
  • Derek Idemoto, SVP for corporate development and Cisco investments
  • Jeetu Patel, EVP and GM, Security and Collaboration

Since its founding, Cisco has acquired 229 companies, buying more than 30 startups in the last four years that focus on everything from edtech to event management.

“Indeed, one of the big reasons for all these acquisitions could be about maintaining growth,” writes Ron.

How Cisco keeps its startup acquisition engine humming

Future tech exits have a lot to live up to

Image Credits: Sam Salek/EyeEm (opens in a new window) / Getty Images (Image has been modified)

“Inflation may or may not prove transitory when it comes to consumer prices, but startup valuations are definitely rising — and noticeably so — in recent quarters.”

That’s Alex Wilhelm’s summation of a recent PitchBook report rounding up valuation data from U.S. startup funding events.

He dug into the report and analyzed what the numbers mean for startup valuations and potential exits.

Future tech exits have a lot to live up to

More TechCrunch

Here are quick hits of the biggest news from the keynote as they are announced.

Google I/O 2024: Everything announced so far

Google Play has a new discovery feature for apps, new ways to acquire users, updates to Play Points, and other enhancements to developer-facing tools.

Google Play preps a new full-screen app discovery feature and adds more developer tools

Soon, Android users will be able to drag and drop AI-generated images directly into their Gmail, Google Messages and other apps.

Gemini on Android becomes more capable and works with Gmail, Messages, YouTube and more

Veo can capture different visual and cinematic styles, including shots of landscapes and timelapses, and make edits and adjustments to already-generated footage.

Google gets serious about AI-generated video at Google I/O 2024

In addition to the body of the emails themselves, the feature will also be able to analyze attachments, like PDFs.

Gemini comes to Gmail to summarize, draft emails, and more

The summaries are created based on Gemini’s analysis of insights from Google Maps’ community of more than 300 million contributors.

Google is bringing Gemini capabilities to Google Maps Platform

Google says that over 100,000 developers already tried the service.

Project IDX, Google’s next-gen IDE, is now in open beta

The system effectively listens for “conversation patterns commonly associated with scams” in-real time. 

Google will use Gemini to detect scams during calls

The standard Gemma models were only available in 2 billion and 7 billion parameter versions, making this quite a step up.

Google announces Gemma 2, a 27B-parameter version of its open model, launching in June

This is a great example of a company using generative AI to open its software to more users.

Google TalkBack will use Gemini to describe images for blind people

Firebase Genkit is an open source framework that enables developers to quickly build AI into new and existing applications.

Google launches Firebase Genkit, a new open source framework for building AI-powered apps

This will enable developers to use the on-device model to power their own AI features.

Google is building its Gemini Nano AI model into Chrome on the desktop

Google’s Circle to Search feature will now be able to solve more complex problems across psychics and math word problems. 

Circle to Search is now a better homework helper

People can now search using a video they upload combined with a text query to get an AI overview of the answers they need.

Google experiments with using video to search, thanks to Gemini AI

A search results page based on generative AI as its ranking mechanism will have wide-reaching consequences for online publishers.

Google will soon start using GenAI to organize some search results pages

Google has built a custom Gemini model for search to combine real-time information, Google’s ranking, long context and multimodal features.

Google is adding more AI to its search results

At its Google I/O developer conference, Google on Tuesday announced the next generation of its Tensor Processing Units (TPU) AI chips.

Google’s next-gen TPUs promise a 4.7x performance boost

Google is upgrading Gemini, its AI-powered chatbot, with features aimed at making the experience more ambient and contextually useful.

Google reveals plans for upgrading AI in the real world through Gemini Live at Google I/O 2024

Veo can generate few-seconds-long 1080p video clips given a text prompt.

Google’s image-generating AI gets an upgrade

At Google I/O, Google announced upgrades to Gemini 1.5 Pro, including a bigger context window. .

Google’s generative AI can now analyze hours of video

The AI upgrade will make finding the right content more intuitive and less of a manual search process.

Google Photos introduces an AI search feature, ‘Ask Photos’

Apple released new data about anti-fraud measures related to its operation of the iOS App Store on Tuesday morning, trumpeting a claim that it stopped over $7 billion in “potentially…

Apple touts stopping $1.8B in App Store fraud last year in latest pitch to developers

Online travel agency Expedia is testing an AI assistant that bolsters features like search, itinerary building, trip planning, and real-time travel updates.

Expedia starts testing AI-powered features for search and travel planning

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The person who claimed to have stolen the physical addresses of 49 million Dell customers appears to have taken more data from a different Dell portal, TechCrunch has learned. The…

Threat actor scraped Dell support tickets, including customer phone numbers

If you write the words “cis” or “cisgender” on X, you might be served this full-screen message: “This post contains language that may be considered a slur by X and…

On Elon’s whim, X now treats ‘cisgender’ as a slur

The keynote kicks off at 10 a.m. PT on Tuesday and will offer glimpses into the latest versions of Android, Wear OS and Android TV.

Google I/O 2024: Watch the AI reveals live

Facebook once had big ambitions to be a major player in enterprise communication and productivity, but today the social network’s parent company Meta will be closing a very significant chapter…

Meta is shutting down Workplace, its enterprise communications business

The Oversight Board has overturned Meta’s decision to take down a documentary revealing the identities of child abuse victims in Pakistan.

Meta’s Oversight Board overturns takedown decision for Pakistan child abuse documentary

Adam Selipsky is stepping down from his role as CEO of Amazon Web Services, Amazon has confirmed to TechCrunch.  In a memo shared internally by Amazon CEO Andy Jassy and…

AWS CEO Adam Selipsky steps down