Biotech & Health

Extra Crunch roundup: DTC strategy, IPO analysis, Zoom’s future product plans

Comment

Port of San Francisco Landmark Ferry Building
Image Credits: Hal Bergman Photography (opens in a new window) / Getty Images

Yesterday, Klarna CEO Sebastian Siemiatkowski admitted to a reporter that this didn’t feel like the right moment to take his buy now, pay later company public.

“I think it would be nice to IPO when it’s a little bit more sound,” he told CNBC’s Karen Tso. “And right now, it doesn’t feel really sound out there.”

This caught Alex Wilhelm by surprise. In his view, “the public market for BNPL companies actually feels pretty damn strong at the moment.”

“Hell, at one-third of Affirm’s present-day GMV run-rate multiple, Klarna is worth around $80 billion. That’s much more than the sub-$50 billion valuation the company secured earlier this year,” Alex writes.

“So, what’s driving Klarna to be afraid of going public?”


TechCrunch Disrupt 2021 is underway!

Tickets are still available for the three-day virtual event, which encompasses everything from Ryan Reynolds’ lessons on “fast-vertising” to Startup Battlefield, where early-stage companies will compete for a chance to win a slice of equity-free funding.

And, if you’re free tomorrow at 9:05 a.m. PT, I’m moderating “The Path for Underrepresented Entrepreneurs,” a discussion with:

  • Hana Mohan, founder & CEO, MagicBell
  • Leslie Feinzaig, founder & CEO, Female Founders Alliance
  • Stephen Bailey, co-founder & CEO, ExecOnline

I hope you’ll join the conversation! Have a fantastic week, and thanks very much for reading.

Walter Thompson
Senior Editor, TechCrunch
@yourprotagonist

Really, this market isn’t good enough?

Zoom looks beyond video conferencing as triple-digit 2020 growth begins to slow

Zoom Video Communications Headquarters
Image Credits: Smith Collection/Gado / Getty Images

Zoom’s pandemic-induced growth was so explosive, the company’s name is now a verb.

Last quarter, the company’s revenue grew 54%, a sharp drop-off from 191% in its previous quarterly earnings report.

Now, “Zoom has recognized that it must expand into other areas,” writes Ron Miller, who interviewed Gartner analyst Mike Fasciani and Oded Gal, Zoom’s chief product officer, about what’s ahead for the platform.

Zoom looks beyond video conferencing as triple-digit 2020 growth begins to slow

The value of software revenue may have finally stopped rising

Image Credits: Nigel Sussman (opens in a new window)

After taking a hiatus from covering SaaS multiples, Alex Wilhelm took a closer look at software revenue and noted that “the upward charge has plateaued” in recent months.

Last year, these companies were racing up the charts.

Today, “we’re seeing the value of low, mid and high-multiples SaaS companies each find a comfortable trading range after a bull run since early 2016, albeit one with caveats,” he writes.

The value of software revenue may have finally stopped rising

Choices and constraints: How DTC companies decide which strategy to follow

A small ball outweighs a larger one balanced against it
Image Credits: Daniel Grizelj (opens in a new window)/ Getty Images

Warby Parker’s brick-and-mortar revenue now exceeds its online sales, PipeCandy co-founder Ashwin Ramasamy notes, while Allbirds, though opening stores, still talks about its digitally native status in the present tense.

“If a company’s customer acquisition, fulfillment and retention need a physical presence, no matter what percentage of revenue comes from digital channels, it is a DTC company (beyond digital channels),” says Ramasamy.

“But if a company’s customer acquisition, fulfillment and retention can happen without a physical presence, it is a DNVB (digitally native vertical brand).”

Choices and constraints: How DTC companies decide which strategy to follow

Toast raises IPO price range, providing a Monday bump to fintech valuations

Image Credits: pryzmat (opens in a new window) / Shutterstock (opens in a new window)

Boston-based software-and-fintech firm Toast raised its IPO price range on Monday, ticking up to $34 to $36 per share from a previous range of $30 to $33.

“The so-called ‘vertical SaaS’ model, in which startups build software tailored to one particular industry or another, has become a somewhat two-part business effort; many startups today are pursuing both the sale of software along with fintech revenues,” Alex Wilhelm writes.

“Toast’s IPO, then, could operate as a bellwether of sorts for a host of startups.”

Toast raises IPO price range, providing a Monday bump to fintech valuations

Inside GitLab’s IPO filing

Image Credits: Siegfried Layda (opens in a new window) / Getty Images

Last Friday, Alex Wilhelm delved into GitLab’s IPO filing and took a detailed look at the DevOps firm’s revenue and valuation.

“GitLab [could] be worth $10.46 billion. Which is more than $6.0 billion, so we can see a path for the company to surpass its final private-market valuation,” Alex writes.

“However, we are not saying that the company is worth 11 figures. Investors may decide that the pace of its losses make it less valuable than some of its peers, or that its growth rate is decelerating too quickly to receive a market-leading multiple.”

Inside GitLab’s IPO filing

What we can learn from edtech startups’ expansion efforts in Europe

Man on top of wall with books like stairs. Looking through telescope
Image Credits: Sergiy Trofimov Photography (opens in a new window) / Getty Images

Given edtech’s explosive growth over the last two years, expectations are higher than ever for founders.

Rhys Spence, head of research at European edtech-focused fund Brighteye Ventures, says many companies in the space are leaning into international expansion to drive growth.

“Going international later in the journey or when more funding is available, possibly due to a VC round, seems to make facets of expansion more feasible,” he writes in a guest post.

Analyzing responses from 57 early-stage edtech startups, Spence examined their marketing strategies, listed founders’ top priorities and identified “gateway” markets where these companies hope to make inroads.

What we can learn from edtech startups’ expansion efforts in Europe

Which VCs are set to make a killing in GitLab’s IPO

Image Credits: Nigel Sussman (opens in a new window)Another week, another look at GitLab’s IPO.

For The Exchange, Alex Wilhelm listed which funds will rake in major coin when the developer toolkit firm goes public:

  • August Capital: 14,931,200 Class B shares, or 11.1% of that equity class.
  • GV: 8,888,776 Class B shares, or 6.6% of that equity class.
  • ICONIQ: 15,472,204 Class B shares, or 11.6% of that equity class.
  • ICONIQ: 1,150,784 Class A shares, or 100% of that equity class (to be diluted in IPO).
  • Khosla: 19,028,320 Class B shares, or 14.1% of that equity class.

“Given that GitLab was valued at $6 billion earlier this year in a secondary transaction, the percentages above convert to huge sums,” he writes.

Which VCs are set to make a killing in GitLab’s IPO

Freshworks’ valuation could crest $10B in upcoming IPO

Image Credits: Freshworks

Software-as-a-service platform Freshworks raised its expected IPO price range this week. It’s now planning a per-share range between $32 and $34, a significant bump from $28 to $32.

“That would put Freshworks in the same tier of public SaaS companies as UiPath and Okta, heady company given their historically rich valuations,” writes Alex Wilhelm.

“Freshworks, then, is set to go public at a valuation that it must find attractive.”

Freshworks’ valuation could crest $10B in upcoming IPO

Demand Curve: How to get social proof that grows your startup

Bunch of hands raised and giving a thumbs up
Image Credits: alvarez (opens in a new window) / Getty Images

Demand Curve’s Nick Costelloe unpacks the importance of leveraging social proof to grow your startup.

“When people are uncertain, they look to others for behavioral guidance,” he writes. “This is called social proof, which is a physiological effect that influences your decisions every day, whether you know it or not.”

Costelloe’s research determined that marketers were able to boost conversion rates as much as 400% by leveraging social proof.

Demand Curve: How to get social proof that grows your startup

The next healthcare revolution will have AI at its center

robotic hand holding stethoscope
Image Credits: Kilito Chan (opens in a new window) / Getty Images

In an excerpt from “AI 2041: Ten Visions For Our Future,” author Kai-Fu Lee makes the case that recent advances in artificial intelligence are starting to transform healthcare.

Studies have shown that AI is as good as humans when it comes to diagnosing disease, but the pandemic has accelerated the digitization of patient records and data.

“Over the coming decades, we can expect medical diagnosis to evolve from an AI tool that provides analysis of options to an AI assistant that recommends treatments,” writes Lee.

Lee identifies several areas where AI will improve outcomes in drug discovery, complex surgeries and monitoring, but also looks at potential concerns, such as legal liabilities.

“AI healthcare is not just a market — it represents a tidal wave of transformations that will change the entire industry.”

The next healthcare revolution will have AI at its center

More TechCrunch

“When I heard the released demo, I was shocked, angered and in disbelief that Mr. Altman would pursue a voice that sounded so eerily similar to mine.”

Scarlett Johansson says that OpenAI approached her to use her voice

A new self-driving truck — manufactured by Volvo and loaded with autonomous vehicle tech developed by Aurora Innovation — could be on public highways as early as this summer.  The…

Aurora and Volvo unveil self-driving truck designed for a driverless future

The European venture capital firm raised its fourth fund as fund as climate tech “comes of age.”

ETF Partners raises €284M for climate startups that will be effective quickly — not 20 years down the road

Copilot, Microsoft’s brand of generative AI, will soon be far more deeply integrated into the Windows 11 experience.

Microsoft wants to make Windows an AI operating system, launches Copilot+ PCs

Hello and welcome back to TechCrunch Space. For those who haven’t heard, the first crewed launch of Boeing’s Starliner capsule has been pushed back yet again to no earlier than…

TechCrunch Space: Star(side)liner

When I attended Automate in Chicago a few weeks back, multiple people thanked me for TechCrunch’s semi-regular robotics job report. It’s always edifying to get that feedback in person. While…

These 81 robotics companies are hiring

The top vehicle safety regulator in the U.S. has launched a formal probe into an April crash involving the all-electric VinFast VF8 SUV that claimed the lives of a family…

VinFast crash that killed family of four now under federal investigation

When putting a video portal in a public park in the middle of New York City, some inappropriate behavior will likely occur. The Portal, the vision of Lithuanian artist and…

NYC-Dublin real-time video portal reopens with some fixes to prevent inappropriate behavior

Longtime New York-based seed investor, Contour Venture Partners, is making progress on its latest flagship fund after lowering its target. The firm closed on $42 million, raised from 64 backers,…

Contour Venture Partners, an early investor in Datadog and Movable Ink, lowers the target for its fifth fund

Meta’s Oversight Board has now extended its scope to include the company’s newest platform, Instagram Threads, and has begun hearing cases from Threads.

Meta’s Oversight Board takes its first Threads case

The company says it’s refocusing and prioritizing fewer initiatives that will have the biggest impact on customers and add value to the business.

SeekOut, a recruiting startup last valued at $1.2 billion, lays off 30% of its workforce

The U.K.’s self-proclaimed “world-leading” regulations for self-driving cars are now official, after the Automated Vehicles (AV) Act received royal assent — the final rubber stamp any legislation must go through…

UK’s autonomous vehicle legislation becomes law, paving the way for first driverless cars by 2026

ChatGPT, OpenAI’s text-generating AI chatbot, has taken the world by storm. What started as a tool to hyper-charge productivity through writing essays and code with short text prompts has evolved…

ChatGPT: Everything you need to know about the AI-powered chatbot

SoLo Funds CEO Travis Holoway: “Regulators seem driven by press releases when they should be motivated by true consumer protection and empowering equitable solutions.”

Fintech lender SoLo Funds is being sued again by the government over its lending practices

Hard tech startups generate a lot of buzz, but there’s a growing cohort of companies building digital tools squarely focused on making hard tech development faster, more efficient and —…

Rollup wants to be the hardware engineer’s workhorse

TechCrunch Disrupt 2024 is not just about groundbreaking innovations, insightful panels, and visionary speakers — it’s also about listening to YOU, the audience, and what you feel is top of…

Disrupt Audience Choice vote closes Friday

Google says the new SDK would help Google expand on its core mission of connecting the right audience to the right content at the right time.

Google is launching a new Android feature to drive users back into their installed apps

Jolla has taken the official wraps off the first version of its personal server-based AI assistant in the making. The reborn startup is building a privacy-focused AI device — aka…

Jolla debuts privacy-focused AI hardware

The ChatGPT mobile app’s net revenue first jumped 22% on the day of the GPT-4o launch and continued to grow in the following days.

ChatGPT’s mobile app revenue saw its biggest spike yet following GPT-4o launch

Dating app maker Bumble has acquired Geneva, an online platform built around forming real-world groups and clubs. The company said that the deal is designed to help it expand its…

Bumble buys community building app Geneva to expand further into friendships

CyberArk — one of the army of larger security companies founded out of Israel — is acquiring Venafi, a specialist in machine identity, for $1.54 billion. 

CyberArk snaps up Venafi for $1.54B to ramp up in machine-to-machine security

Founder-market fit is one of the most crucial factors in a startup’s success, and operators (someone involved in the day-to-day operations of a startup) turned founders have an almost unfair advantage…

OpenseedVC, which backs operators in Africa and Europe starting their companies, reaches first close of $10M fund

A Singapore High Court has effectively approved Pine Labs’ request to shift its operations to India.

Pine Labs gets Singapore court approval to shift base to India

The AI Safety Institute, a U.K. body that aims to assess and address risks in AI platforms, has said it will open a second location in San Francisco. 

UK opens office in San Francisco to tackle AI risk

Companies are always looking for an edge, and searching for ways to encourage their employees to innovate. One way to do that is by running an internal hackathon around a…

Why companies are turning to internal hackathons

Featured Article

I’m rooting for Melinda French Gates to fix tech’s broken ‘brilliant jerk’ culture

Women in tech still face a shocking level of mistreatment at work. Melinda French Gates is one of the few working to change that.

1 day ago
I’m rooting for Melinda French Gates to fix tech’s  broken ‘brilliant jerk’ culture

Blue Origin has successfully completed its NS-25 mission, resuming crewed flights for the first time in nearly two years. The mission brought six tourist crew members to the edge of…

Blue Origin successfully launches its first crewed mission since 2022

Creative Artists Agency (CAA), one of the top entertainment and sports talent agencies, is hoping to be at the forefront of AI protection services for celebrities in Hollywood. With many…

Hollywood agency CAA aims to help stars manage their own AI likenesses

Expedia says Rathi Murthy and Sreenivas Rachamadugu, respectively its CTO and senior vice president of core services product & engineering, are no longer employed at the travel booking company. In…

Expedia says two execs dismissed after ‘violation of company policy’

Welcome back to TechCrunch’s Week in Review. This week had two major events from OpenAI and Google. OpenAI’s spring update event saw the reveal of its new model, GPT-4o, which…

OpenAI and Google lay out their competing AI visions