Startups

TechCrunch+ roundup: Churn rate basics, BNPL fraud, fundraising IP checklist

Comment

A white dog sits on Bernal Hill in San Francisco with the downtown skyline in the background.
Image Credits: Conrad Camit (opens in a new window) / Getty Images

The venture capital market is slowing down, which means early-stage founders are chasing a smaller pool of money.

According to Carta, the number of seed deals funded between Q4 2021 and Q1 2022 fell 41%, and dollar volume followed suit, dropping from $2.62 billion to $1.81 billion, a 31% decline.

In this environment, teams that successfully close a fundraising round will find themselves with a shorter runway than they planned on, which means partnering with an investor who understands the business well enough to add value is more critical than it was a year ago.

Because a founder’s pitch is the first step on that journey, we’re interviewing active investors to learn more about what they’re looking for and how they prefer to be approached.


Full TechCrunch+ articles are only available to members
Use discount code TCPLUSROUNDUP to save 20% off a one- or two-year subscription


For our latest outing, we asked each of them to name a pro forma pitch practice they think founders should retire. Notably, angel investor Marjorie Radlo-Zandi said entrepreneurs who embellish the size of their market are sabotaging themselves.

“Don’t be tempted to overstate your market size and its infinite potential,” she said. “We call blatantly inflated numbers ‘handwaving.’ If you exaggerate, you’ll appear less credible to investors. Not all investors expect to invest in the next unicorn.”

Thanks very much to everyone who participated:

  • Christine Tsai, CEO and founding partner, 500 Global
  • Marjorie Radlo-Zandi, angel, Launchpad Venture Group, Branch Venture Group
  • Clelia Warburg Peters, managing partner, Era Ventures
  • Anarghya Vardhana, partner, Maveron LLC
  • Frederic Huynen, partner, and Wijnand Bekker, associate, HPE Growth

If you already have an established network, this article probably isn’t for you. But if you’re a first-time founder who’s getting ready to fundraise, please read and share.

Thanks very much for reading, and I hope you have an excellent weekend!

Walter Thompson
Senior Editor, TechCrunch+
@yourprotagonist

How to pitch me: 6 investors discuss what they’re looking for in April 2022

 

Study up on churn rate basics to set customer and revenue benchmarks

Warning sign cliff ahead, West fjords, Iceland
Image Credits: Arctic Images (opens in a new window) / Getty Images

Whether it’s a neighborhood gym or a SaaS decacorn, every company that relies on recurring revenue watches its churn rate closely.

Churn “is complex and confusing,” says Sid Jain, a senior analyst at ChartMogul, but for early-stage companies, it’s one of a few real-time metrics that can help founders run experiments and gather feedback quickly.

Jain explains the differences between customer and revenue churn, shares formulas for calculating benchmarks, and answers the question: “What is a good monthly churn rate?”

Study up on churn rate basics to set customer and revenue benchmarks

Dear Sophie: Can a startup sponsor a graduating co-founder?

lone figure at entrance to maze hedge that has an American flag at the center
Image Credits: Bryce Durbin/TechCrunch

On Tuesday, April 26, at 2:30 p.m. PT/5:30 p.m. ET, Sophie Alcorn will answer questions about immigration law for startups during a Twitter Space hosted by Senior Editor Walter Thompson.

The conversation is open to everyone, so please submit your questions on Twitter and click here to get a reminder when the chat begins.


Dear Sophie,

What are the visa options for an advanced-degree graduate from a U.S. university who wants to co-found a startup upon graduation?

Can the newly minted company or other co-founders sponsor the recent grad?

— Forward-Looking Founder

Dear Sophie: Can a startup sponsor a graduating co-founder?

Fraud-as-a-service: Scammers are using encrypted messaging to undercut BNPL revenue

Credit card online payment scam concept. Internet hacker stealing money cybercrime from smartphone payment app.
Image Credits: Blueastro (opens in a new window) / Getty Images

Consumers have enthusiastically embraced buy now, pay later services in recent years — and so have online scammers.

Using secure messaging apps that serve as dark web marketplaces, cybercriminals are targeting retailers and BNPL providers using stolen data.

“The only way to get ahead of these scams is for BNPL vendors to ensure they have the right defense strategy in place to combat fraud on their own platforms and networks,” says Brittany Allen, trust and safety architect at Sift.

Fraud as a service: Scammers are using encrypted messaging to undercut BNPL revenue

10 IP and commercial contract loose ends to tie up before you approach investors

Close-Up Of Multi Colored Shoelaces Against Black Background
Image Credits: EyeEm (opens in a new window) / Getty Images

A persuasive pitch is not the first step on the fundraising path.

Before approaching investors, founders must first perform due diligence on themselves to make sure they’re aware of any liabilities involving their intellectual property.

“Waiting to tackle these issues during a financing could cause delays, result in time-consuming and expensive remediation, and, in the worst case, lead to lower valuations,” says William Wilson, a partner at Goodwin Law.

In a TC+ guest post, he identifies 10 potential pitfalls “and steps that startups can take to better prepare for these issues.”

10 IP and commercial contract loose ends to tie up before you approach investors

Submit your questions for a TechCrunch+ Twitter Space with immigration law attorney Sophie Alcorn

A composite image of immigration law attorney Sophie Alcorn in front of a background with a TechCrunch logo.
Image Credits: Joanna Buniak / Sophie Alcorn (opens in a new window)

On Tuesday, April 26, at 2:30 p.m. PT/5:30 p.m. ET, I’m hosting a Twitter Space with Sophie Alcorn, an immigration law attorney based in Silicon Valley and author of Dear Sophie, a column that appears on TechCrunch+ each Wednesday.

We’ll discuss relevant issues for technology workers and founders who are considering setting up shop in the U.S., including H-1B visas, pathways for international student founders, what to do if you weren’t selected in the green card lottery, and information for members of the Ukrainian IT community who’ve been impacted by the ongoing Russian invasion.

This Space is open to everyone, so please click through to set a reminder for the chat and submit your immigration-related questions so we can raise them during the Q&A.

4 questions every CISO should be asking about the metaverse

The metaverse is still taking shape, but it’s already creating headaches for cybersecurity professionals.

Technology that places users inside virtual, immersive environments where they can transact could unlock untold benefits, but it will definitely create a threat attack surface of titanic proportions. To prepare, CSO/CISO David Fairman says organizations must be able to answer these questions:

  • Can we protect PII (and other sensitive data) in the metaverse?
  • How can I authenticate users?
  • Can we protect users from bullying, harassment and exploitation?
  • Can we manage this kind of fast-growing attack surface?

4 questions every CISO should be asking about the metaverse

 

 

More TechCrunch

Maad, a B2B e-commerce startup based in Senegal, has secured $3.2 million debt-equity funding to bolster its growth in the western Africa country and to explore fresh opportunities in the…

Maad raises $3.2M seed amid B2B e-commerce sector turbulence in Africa

The fresh funds were raised from two investors who transferred the capital into a special purpose vehicle, a legal entity associated with the OpenAI Startup Fund.

OpenAI Startup Fund raises additional $5M

Accel has invested in more than 200 startups in the region to date, making it one of the more prolific VCs in this market.

Accel has a fresh $650M to back European early-stage startups

Kyle Vogt, the former founder and CEO of self-driving car company Cruise, has a new VC-backed robotics startup focused on household chores. Vogt announced Monday that the new startup, called…

Cruise founder Kyle Vogt is back with a robot startup

When Keith Rabois announced he was leaving Founders Fund to return to Khosla Ventures in January, it came as a shock to many in the venture capital ecosystem — and…

From Miles Grimshaw to Eva Ho, venture capitalists continue to play musical chairs

On the heels of OpenAI announcing the latest iteration of its GPT large language model, its biggest rival in generative AI in the U.S. announced an expansion of its own.…

Anthropic is expanding to Europe and raising more money

If you’re looking for a Starliner mission recap, you’ll have to wait a little longer, because the mission has officially been delayed.

TechCrunch Space: You rock(et) my world, moms

Apple devoted a full event to iPad last Tuesday, roughly a month out from WWDC. From the invite artwork to the polarizing ad spot, Apple was clear — the event…

Apple iPad Pro M4 vs. iPad Air M2: Reviewing which is right for most

Terri Burns, a former partner at GV, is venturing into a new chapter of her career by launching her own venture firm called Type Capital. 

GV’s youngest partner has launched her own firm

The decision to go monochrome was probably a smart one, considering the candy-colored alternatives that seem to want to dazzle and comfort you.

ChatGPT’s new face is a black hole

Apple and Google announced on Monday that iPhone and Android users will start seeing alerts when it’s possible that an unknown Bluetooth device is being used to track them. The…

Apple and Google agree on standard to alert people when unknown Bluetooth devices may be tracking them

The company is describing the event as “a chance to demo some ChatGPT and GPT-4 updates.”

OpenAI’s ChatGPT announcement: Watch here

A human safety operator will be behind the wheel during this phase of testing, according to the company.

GM’s Cruise ramps up robotaxi testing in Phoenix

OpenAI announced a new flagship generative AI model on Monday that they call GPT-4o — the “o” stands for “omni,” referring to the model’s ability to handle text, speech, and…

OpenAI debuts GPT-4o ‘omni’ model now powering ChatGPT

Featured Article

The women in AI making a difference

As a part of a multi-part series, TechCrunch is highlighting women innovators — from academics to policymakers —in the field of AI.

15 hours ago
The women in AI making a difference

The expansion of Polar Semiconductor’s facility would enable the company to double its U.S. production capacity of sensor and power chips within two years.

White House proposes up to $120M to help fund Polar Semiconductor’s chip facility expansion

In 2021, Google kicked off work on Project Starline, a corporate-focused teleconferencing platform that uses 3D imaging, cameras and a custom-designed screen to let people converse with someone as if…

Google’s 3D video conferencing platform, Project Starline, is coming in 2025 with help from HP

Over the weekend, Instagram announced that it is expanding its creator marketplace to 10 new countries — this marketplace connects brands with creators to foster collaboration. The new regions include…

Instagram expands its creator marketplace to 10 new countries

You can expect plenty of AI, but probably not a lot of hardware.

Google I/O 2024: What to expect

The keynote kicks off at 10 a.m. PT on Tuesday and will offer glimpses into the latest versions of Android, Wear OS and Android TV.

Google I/O 2024: How to watch

Four-year-old Mexican BNPL startup Aplazo facilitates fractionated payments to offline and online merchants even when the buyer doesn’t have a credit card.

Aplazo is using buy now, pay later as a stepping stone to financial ubiquity in Mexico

We received countless submissions to speak at this year’s Disrupt 2024. After carefully sifting through all the applications, we’ve narrowed it down to 19 session finalists. Now we need your…

Vote for your Disrupt 2024 Audience Choice favs

Co-founder and CEO Bowie Cheung, who previously worked at Uber Eats, said the company now has 200 customers.

Healthy growth helps B2B food e-commerce startup Pepper nab $30 million led by ICONIQ Growth

Booking.com has been designated a gatekeeper under the EU’s DMA, meaning the firm will be regulated under the bloc’s market fairness framework.

Booking.com latest to fall under EU market power rules

Featured Article

‘Got that boomer!’: How cybercriminals steal one-time passcodes for SIM swap attacks and raiding bank accounts

Estate is an invite-only website that has helped hundreds of attackers make thousands of phone calls aimed at stealing account passcodes, according to its leaked database.

20 hours ago
‘Got that boomer!’: How cybercriminals steal one-time passcodes for SIM swap attacks and raiding bank accounts

Squarespace is being taken private in an all-cash deal that values the company on an equity basis at $6.6 billion.

Permira is taking Squarespace private in a $6.9 billion deal

AI-powered tools like OpenAI’s Whisper have enabled many apps to make transcription an integral part of their feature set for personal note-taking, and the space has quickly flourished as a…

Buy Me a Coffee’s founder has built an AI-powered voice note app

Airtel, India’s second-largest telco, is partnering with Google Cloud to develop and deliver cloud and GenAI solutions to Indian businesses.

Google partners with Airtel to offer cloud and GenAI products to Indian businesses

To give AI-focused women academics and others their well-deserved — and overdue — time in the spotlight, TechCrunch has been publishing a series of interviews focused on remarkable women who’ve contributed to…

Women in AI: Rep. Dar’shun Kendrick wants to pass more AI legislation

We took the pulse of emerging fund managers about what it’s been like for them during these post-ZERP, venture-capital-winter years.

A reckoning is coming for emerging venture funds, and that, VCs say, is a good thing