Startups

Startups must reevaluate how they hire and develop talent

Comment

Human resource, Talent management, Recruitment employee, Successful business team leader concept
Image Credits: marchmeena29 (opens in a new window) / Getty Images

Paul Fifield

Contributor

Paul Fifield is the CEO and co-founder of Sales Impact Academy.

If you’re still thinking of a four-year degree as a requirement for your revenue teams, you’re missing out on a huge talent base.

The reality is that when it comes to sales, the vast majority of the skills and knowledge one needs to be successful are learned on the job. There’s no such thing as a degree in sales, because the formal education system has overlooked this critical area. So why would we think that a diploma is so necessary?

Instead, my biggest recommendation to business leaders seeking to secure top talent is to think differently — look for the personalities and skill sets that are going to work best for your team and focus on upskilling through learning on the job. This will reward you with the strongest, most successful revenue teams in the industry.

The end of the four-year degree precondition

There will always be careers where a degree is necessary. However, hiring managers are increasingly realizing that when it comes to revenue teams, some assets are more valuable than a four-year education.

In fact, more than eight of 10 hiring managers in the U.S. believe that sales professionals are largely trained on the job, according to research by Sales Impact Academy (SIA). Nearly all (95%) wished more sales candidates came to the market with stronger specialized training versus a generic four-year degree.

As talent shortages loom in the wake of the Great Resignation, reconsider your job postings. If you still have a bachelor’s degree as a requirement for sales development rep roles, ask yourself why? Is it because you feel those applicants are better suited to the job? Or is it because this is just the way it has always been?

The educational system for sales learning is broken, and we must fix it.

If you truly feel candidates with a degree come to the table better equipped for the role, then great! You don’t need to change a thing. But if your experience tells you that graduates still require hours and hours of training, then there’s no need to maintain the status quo.

Your talent pool will triple in size when you shift focus away from a degree requirement. In fact, you will see more employees who are excited at the path to a lucrative sales career.

Diversity, equity and inclusion is more important than ever to a business’ success. More than half of consumers would rather buy from a brand that reflects their personality, per research from Forrester, meaning you must have a sales team that reflects all of your customer bases. In addition, over three-fifths of sales leaders felt that diversity within their sales teams contributed to overall success.

When you do away with the four-year degree requirement, you will also create a more diverse group of sales reps who have varied backgrounds and experiences.

The next step?

We know that skills are more valuable than a piece of paper when it comes to a team member who can help drive revenue results. We also know that the scales are tilted deeply in favor of the advantaged.

Everyone deserves equal access to education and the right resources to be successful. Leaders now must focus on finding these employees and setting up an internal structure and learning program that will create the fastest path to success.

Luckily, we now have some incredible philanthropic organizations that are solely focused on creating a baseline of skills for this new workforce and connecting them with the top enterprises out there.

The Salesforce Foundation is one great example. This foundation works to help young people from marginalized backgrounds access workforce development and career readiness programs. And here at SIA, we have the SIA Foundation, which specifically focuses on free access to skills development for people across the U.S. and globally.

If you have ever worked in sales, or have a sales team within your organization, you know what a great career it is. Often, these roles start with a strong base salary and great performers can quickly look forward to six-figure salaries and endless potential for growth. There are millions out there who would love the opportunity to embark on this journey — they just need the right door to open.

With our industry desperate for new skilled talent, it’s time to take another look at the way we hire, what we require and how we equip our sales teams with the skills they need. The companies that embrace this sooner are the ones that will inevitably see the greatest success and growth.

More TechCrunch

The problem is not the media, but the message.

Apple’s ‘Crush’ ad is disgusting

Ever wonder why conversational AI like ChatGPT says “Sorry, I can’t do that” or some other polite refusal? OpenAI is offering a limited look at the reasoning behind its own…

OpenAI offers a peek behind the curtain of its AI’s secret instructions

The federal government agency responsible for granting patents and trademarks is alerting thousands of filers whose private addresses were exposed following a second data spill in as many years. The…

US Patent and Trademark Office confirms another leak of filers’ address data

As part of an investigation into people involved in the pro-independence movement in Catalonia, the Spanish police obtained information from the encrypted services Wire and Proton, which helped the authorities…

Encrypted services Apple, Proton and Wire helped Spanish police identify activist

Match Group, the company that owns several dating apps, including Tinder and Hinge, released its first-quarter earnings report on Tuesday, which shows that Tinder’s paying user base has decreased for…

Match looks to Hinge as Tinder fails

Private social networking is making a comeback. Gratitude Plus, a startup that aims to shift social media in a more positive direction, is expanding its wellness-focused, personal reflections journal to…

Gratitude Plus makes social networking positive, private and personal

With venture totals slipping year-over-year in key markets like the United States, and concern that venture firms themselves are struggling to raise more capital, founders might be worried. After all,…

Can AI help founders fundraise more quickly and easily?

Google has found a way to bring a variation of its clever “Circle to Search” gesture to iPhone users. The new interaction, launched in January, allows Android users to search…

Google brings a variation on ‘Circle to Search’ to iPhone users

A new sculpture going live on Wednesday in the Flatiron South Public Plaza in New York is not your typical artwork. It combines technology, sociology, anthropology and art to let…

Always-on video portal lets people in NYC and Dublin interact in real time

Apple’s iPad event had a lot to like. New iPads with new chips and new sizes, a new Apple Pencil, and even some software updates. If you are a big…

TechCrunch Minute: When did iPads get as expensive as MacBooks?

Autonomous, AI-based players are coming to a gaming experience near you, and a new startup, Altera, is joining the fray to build this new guard of AI agents. The company announced…

Bye-bye bots: Altera’s game-playing AI agents get backing from Eric Schmidt

Google DeepMind has taken the wraps off a new version of AlphaFold, their transformative machine learning model that predicts the shape and behavior of proteins. AlphaFold 3 is not only…

Google DeepMind debuts huge AlphaFold update and free proteomics-as-a-service web app

Uber plans to deliver more perks to Uber One members, like member-exclusive events, in a bid to gain more revenue through subscriptions.  “You will see more member-exclusives coming up where…

Uber promises member exclusives as Uber One passes $1B run-rate

We’ve all seen them. The inspector with a clipboard, walking around a building, ticking off the last time the fire extinguishers were checked, or if all the lights are working.…

Checkfirst raises $1.5M pre-seed to apply AI to remote inspections and audits

Close to a decade ago, brothers Aviv and Matteo Shapira co-founded a company, Replay, that created a video format for 360-degree replays — the sorts of replays that have become…

Controversial drone company Xtend leans into defense with new $40 million round

Usually, when something starts to rot, it gets pitched in the trash. But Joanne Rodriguez wants to turn the concept of rot on its head by growing fungus on trash…

Mycocycle uses mushrooms to upcycle old tires and construction waste

Monzo has raised another £150 million ($190 million), as the challenger bank looks to expand its presence internationally — particularly in the U.S. The new round comes just two months…

UK challenger bank Monzo nabs another $190M as US expansion beckons

iRobot has announced the successor to longtime CEO, Colin Angle. Gary Cohen, who previous held chief executive role at Timex and Qualitor Automotive, will be heading up the company, marking a major…

iRobot names former Timex head Gary Cohen as CEO

Reddit — now a publicly-traded company with more scrutiny on revenue growth — is putting a big focus on boosting its international audience, starting with francophones. In their first-ever earnings…

Reddit tests automatic, whole-site translation into French using LLM-based AI

Mushrooms continue to be a big area for alternative proteins. Canada-based Maia Farms recently raised $1.7 million to develop a blend of mushroom and plant-based protein using biomass fermentation. There’s…

Meati Foods bites into another $100M amid growth to 7,000 retail locations

Cleaning the outside of buildings is a dirty job, and it’s also dangerous. Lucid Bots came on the scene in 2018 with its Sherpa line of drones to clean windows…

Lucid Bots secures $9M for drones to clean more than your windows

High interest rates and financial pressures make it more important than ever for finance teams to have a better handle on their cash flow, and several startups are hoping to…

Israeli startup Panax raises a $10M Series A for its AI-driven cash flow management platform

The European Union has deepened the investigation of Elon Musk-owned social network, X, that it opened back in December under the bloc’s online governance and content moderation rulebook, the Digital Services Act…

EU grills Elon Musk’s X about content moderation and deepfake risks

For the founders of Atlan, a data governance startup, data has always been at the heart of what they do, even before they launched the company. In fact, co-founders Prukalpa…

Atlan scores $105M for its data control plane, as LLMs boost importance of data

It is estimated that about 2 billion people, especially those in lower and middle-income countries, lack access to quality and affordable essential medicines. The situation is exacerbated by low-quality or even killer…

Axmed raises $2M from Founderful to streamline drug supply chains in underserved markets

For decades, the Global Positioning System (GPS) has maintained a de facto monopoly on positioning, navigation and timing, because it’s cheap and already integrated into billions of devices around the…

Xona Space Systems closes $19M Series A to build out ultra-accurate GPS alternative

Bankruptcy lawyers representing customers impacted by the dramatic crash of cryptocurrency exchange FTX 17 months ago say that the vast majority of victims will receive their money back — plus interest. The…

FTX crypto fraud victims to get their money back — plus interest

On Wednesday, Google launched its digital wallet in India with local integrations, nearly two years after the app was relaunched as a digital wallet platform in the U.S. As TechCrunch exclusively reported last month,…

Google Wallet is now available in India

Bluesky has launched a new product roadmap for the coming months. The decentralized social network said on Tuesday that it is planning to introduce direct messages, support for videos, improved…

Bluesky to add DMs, video support and in-app custom feed curation

Samsung Medison, a medical device unit of Samsung Electronics that specializes in developing diagnostic imaging devices, said on Wednesday it plans to acquire Sonio, a Paris-based startup that makes AI-powered software…

Samsung Medison to acquire French AI ultrasound startup Sonio for $92.7M