Startups

Edtech’s brightest are struggling to pass

Comment

A group of books laid in a pattern on a colorful background. one is standing out from the crowd
Image Credits: Daniel Grizelj (opens in a new window) / Getty Images

Welcome to Startups Weekly, a nuanced take on this week’s startup news and trends by Senior Reporter and Equity co-host Natasha Mascarenhas. To get this in your inbox, subscribe here.

Outschool laid off a quarter of staff, or 43 people, earlier this week, according to an e-mail obtained by TechCrunch. The edtech company, last valued at $3 billion, confirmed the layoffs over email, citing a focus on core capabilities as “growth has come back down to earth.”

The e-mail sent to staff was even more direct. “The truth is the layoffs in our sector are widespread for a reason,” Amir Nathoo, the co-founder of edtech unicorn Outschool, wrote in an email sent to staff. “The funding atmosphere has been dramatically impacted by the anticipation of a recession, higher interest rates and an increased need to show [return on investment] to investors.”

To employees, Nathoo’s tone is reminiscent of a conversation he had just months earlier, in July, when the entrepreneur had to run Outschool through its first round of layoffs, which impacted 18% of staff. The entrepreneur’s comments underscore how some of edtech’s boldest and well capitalized companies are struggling. For example, Outschool’s double round of layoffs comes after it raised a Series B, C and D in 12 months and grew its valuation from $1 billion to $3 billion in an even shorter period.

As part of this week’s layoff, Outschool co-founder and head of product Nick Grandy is also leaving the company. “I understood that our growth would slow down once learners were able to be back in school full time; however I didn’t anticipate that our growth would slow as dramatically as it has,” Nathoo wrote in the e-mail. “This is on me and I want to sincerely apologize.”

In the last quarter of 2022, edtech layoffs have hit venture-backed businesses including but not limited to BloomTech, Vedantu, Teachmint, Reforge, Coursera, Unacademy, Byju’s, Udacity and Brainly. Executive shifts include Quizlet CEO stepping down, Degreed’s CEO stepping aside for the founder’s return, and Invact Metaversity’s co-founder leaving after irreconcilable differences with his co-founder.

Class, an edtech company that neared unicorn status only 10 months after launching its Zoom School alternative, also conducted layoffs this year. The company raised a total of $146 million in known venture funding to date, including a SoftBank Vision Fund II check. CEO and founder Michael Chasen did not respond to a request for comment

Coding bootcamp BloomTech, formerly known as Lambda School, cut half of staff last week, in its third known round of layoffs since the pandemic began. Unlike Outschool and Class, BloomTech wasn’t on a rapid fundraising spree throughout the pandemic. Instead, the reasoning for layoffs seems to be a bit more ambiguous — with CEO Austen Allred only explaining the decision by saying that “we had to cut costs to become profitable.”

We now know that the startups that most enjoyed a pandemic-era boom are now the same startups facing difficult questions about how to navigate a not-so-looming downturn. But edtech is a sector that rose to an entirely different stratosphere in 2020 and 2021, as the demand for remote learning skyrocketed. As demand grew, so did investor appetite. The same venture capital rounds that allowed companies to expand their idea of what a total addressable market could look like, are the same tranches that may have forced an overspending and overhiring spree that now requires a correction.

Unlike a sector like crypto, which experienced a similar bull run and is now handling a winter of its own, edtech’s explosion touched on uniquely human and non-techie needs. In Outschool’s case, it’s now pivoting to focus more on the tutoring end of its platform to combat the learning loss coming out of COVID-19.

It’s safe to say that the sector is shifting from a disruptive mood to maintenance mode.

But let’s pause our edtech digging and move on to other happenings from this week in tech. You can find me on TwitterSubstack and Instagram, where I publish more of my words and work. In the rest of this newsletter, we’ll talk about Airtable, Plaid and all your darn AI avatars.

Airtable and Plaid

We’ll stop talking about layoffs after this section, but there were two cuts this week that truly surprised me: Plaid laid off 20% of staff and, well, so did Airtable. This comes after a long string of layoffs in the fintech space, not limited to but including Chime, Stripe and Opendoor.

Here’s why this is important: Both of these startups were hiring and touted as a place for laid-off talent to apply as recently as two weeks ago. All to say, there is so much whiplash out there for job seekers, especially those laid off, around where they can “trust” for their next gig.

I do wonder why these late-stage companies waited so long to conduct layoffs, or if they truly thought they’d be able to ride through this downturn with high expenses. What changed to make them finally pull the plug? Note that Airtable’s layoff seems to be especially sweeping — seeing that its chief product officer, chief people officer and chief revenue officer are also parting ways with the company as it pivots to focus more on the enterprise side of its business.

illustration of scissors cutting string
Image Credits: Bryce Durbin / Bryce Durbin (opens in a new window)

All your AI avatars

My new flex is that I don’t have an AI avatar, and I’m only a little insecure about it! Jokes aside, if you have been on tech Twitter at all during the last few weeks, you’ve probably seen some pretty sleek, imaginative algorithmically generated portraits of your friends (and nemeses).

The company behind these magic avatars is Lensa AI, which has unsurprisingly been climbing up the app store. It’s damn cool. Yes, I’m tempted. But, not to rain all over your new Twitter pictures, there are already questions about how it’s being used and its impact on artists.

Here’s why this is important via my colleague, Taylor Hatmaker

While the tech world has celebrated the advancements of AI image and text generators this year — and artists have watched the proceedings warily — your average Instagram user probably hasn’t struck up a philosophical conversation with ChatGPT or fed DALL-E absurdist prompts. That also means that most people haven’t grappled with the ethical implications of free, readily available AI tools like Stable Diffusion and how they’re poised to change entire industries — if we let them.

I strongly urge you to read Hatmaker’s piece to understand some of Lensa’s red flags, especially if you care about artists being appropriately credited and paid for their work and, well, the future of creation.

Lensa AI can be tricked into leaving very little to the imagination. Illustration of a woman's bare shoulder...
Image Credits: Lensa AI

[Insert good news here]

We’re officially at the time of year, and part of the news cycle, when I’m desperately searching for good news to highlight. Without further ado, here’s what made me smile this week:

Close up of a snowflake
Image Credits: TothGaborGyula / Getty Images

A few notes

Seen on TechCrunch

Amazon will give your overworked delivery driver $5 if you ask Alexa to say thank you

Instant grocery app Getir acquires its competitor Gorillas

Theranos exec Sunny Balwani sentenced to 13 years in prison for defrauding patients and investors

Slack’s new CEO, Lidiane Jones, brings two decades of product experience to the job 

Seen on TechCrunch+

As Butterfield exits stage left, it’s fair to wonder what’s happening at Salesforce

The era of constant innovation at Amazon could be over

Getaround braves chilly public markets with SPAC combination

How to respond when a VC asks about your startup’s valuation

Worry not: Down rounds are still rare by historical standards

If you made it this far, congratulations and thank you. I’d tell you to forward to a friend, tell me what you think on Twitter or follow my personal blog for more emotional content — but also, I’m just glad you’re around and still care this close to the holidays.

Take care and stay warm,

N

More TechCrunch

WhatsApp is updating its mobile apps for a fresh and more streamlined look, while also introducing a new “darker dark mode,” the company announced on Thursday. The messaging app says…

WhatsApp’s latest update streamlines navigation and adds a ‘darker dark mode’

Plinky lets you solve the problem of saving and organizing links from anywhere with a focus on simplicity and customization.

Plinky is an app for you to collect and organize links easily

The keynote kicks off at 10 a.m. PT on Tuesday and will offer glimpses into the latest versions of Android, Wear OS and Android TV.

Google I/O 2024: How to watch

For cancer patients, medicines administered in clinical trials can help save or extend lives. But despite thousands of trials in the United States each year, only 3% to 5% of…

Triomics raises $15M Series A to automate cancer clinical trials matching

Welcome back to TechCrunch Mobility — your central hub for news and insights on the future of transportation. Sign up here for free — just click TechCrunch Mobility! Tap, tap.…

Tesla drives Luminar lidar sales and Motional pauses robotaxi plans

The newly announced “Public Content Policy” will now join Reddit’s existing privacy policy and content policy to guide how Reddit’s data is being accessed and used by commercial entities and…

Reddit locks down its public data in new content policy, says use now requires a contract

Eva Ho plans to step away from her position as general partner at Fika Ventures, the Los Angeles-based seed firm she co-founded in 2016. Fika told LPs of Ho’s intention…

Fika Ventures co-founder Eva Ho will step back from the firm after its current fund is deployed

In a post on Werner Vogels’ personal blog, he details Distill, an open-source app he built to transcribe and summarize conference calls.

Amazon’s CTO built a meeting-summarizing app for some reason

Paris-based Mistral AI, a startup working on open source Large Language Models — the building block for generative AI services — has been raising money at a $6 billion valuation,…

Sources: Mistral AI raising at a $6B valuation, SoftBank ‘not in’ but DST is

You can expect plenty of AI, but probably not a lot of hardware.

Google I/O 2024: What to expect

Dating apps and other social friend-finders are being put on notice: Dating app giant Bumble is looking to make more acquisitions.

Bumble says it’s looking to M&A to drive growth

When Class founder Michael Chasen was in college, he and a buddy came up with the idea for Blackboard, an online classroom organizational tool. His original company was acquired for…

Blackboard founder transforms Zoom add-on designed for teachers into business tool

Groww, an Indian investment app, has become one of the first startups from the country to shift its domicile back home.

Groww joins the first wave of Indian startups moving domiciles back home from US

Technology giant Dell notified customers on Thursday that it experienced a data breach involving customers’ names and physical addresses. In an email seen by TechCrunch and shared by several people…

Dell discloses data breach of customers’ physical addresses

Featured Article

Fairgen ‘boosts’ survey results using synthetic data and AI-generated responses

The Israeli startup has raised $5.5M for its platform that uses “statistical AI” to generate synthetic data that it says is as good as the real thing.

3 hours ago
Fairgen ‘boosts’ survey results using synthetic data and AI-generated responses

Hydrow, the at-home rowing machine maker, announced Thursday that it has acquired a majority stake in Speede Fitness, the company behind the AI-enabled strength training machine. The rowing startup also…

Rowing startup Hydrow acquires a majority stake in Speede Fitness as their CEO steps down

Call centers are embracing automation. There’s debate as to whether that’s a good thing, but it’s happening — and quite possibly accelerating. According to research firm TechSci Research, the global…

Retell AI lets companies build ‘voice agents’ to answer phone calls

TikTok is starting to automatically label AI-generated content that was made on other platforms, the company announced on Thursday. With this change, if a creator posts content on TikTok that…

TikTok will automatically label AI-generated content created on platforms like DALL·E 3

India’s mobile payments regulator is likely to extend the deadline for imposing market share caps on the popular UPI (unified payments interface) payments rail by one to two years, sources…

India likely to delay UPI market caps in win for PhonePe-Google Pay duopoly

Line Man Wongnai, an on-demand food delivery service in Thailand, is considering an initial public offering on a Thai exchange or the U.S. in 2025.

Thai food delivery app Line Man Wongnai weighs IPO in Thailand, US in 2025

The problem is not the media, but the message.

Apple’s ‘Crush’ ad is disgusting

Ever wonder why conversational AI like ChatGPT says “Sorry, I can’t do that” or some other polite refusal? OpenAI is offering a limited look at the reasoning behind its own…

OpenAI offers a peek behind the curtain of its AI’s secret instructions

The federal government agency responsible for granting patents and trademarks is alerting thousands of filers whose private addresses were exposed following a second data spill in as many years. The…

US Patent and Trademark Office confirms another leak of filers’ address data

As part of an investigation into people involved in the pro-independence movement in Catalonia, the Spanish police obtained information from the encrypted services Wire and Proton, which helped the authorities…

Encrypted services Apple, Proton and Wire helped Spanish police identify activist

Match Group, the company that owns several dating apps, including Tinder and Hinge, released its first-quarter earnings report on Tuesday, which shows that Tinder’s paying user base has decreased for…

Match looks to Hinge as Tinder fails

Private social networking is making a comeback. Gratitude Plus, a startup that aims to shift social media in a more positive direction, is expanding its wellness-focused, personal reflections journal to…

Gratitude Plus makes social networking positive, private and personal

With venture totals slipping year-over-year in key markets like the United States, and concern that venture firms themselves are struggling to raise more capital, founders might be worried. After all,…

Can AI help founders fundraise more quickly and easily?

Google has found a way to bring a variation of its clever “Circle to Search” gesture to iPhone users. The new interaction, launched in January, allows Android users to search…

Google brings a variation on ‘Circle to Search’ to iPhone users

A new sculpture going live on Wednesday in the Flatiron South Public Plaza in New York is not your typical artwork. It combines technology, sociology, anthropology and art to let…

Always-on video portal lets people in NYC and Dublin interact in real time

Apple’s iPad event had a lot to like. New iPads with new chips and new sizes, a new Apple Pencil, and even some software updates. If you are a big…

TechCrunch Minute: When did iPads get as expensive as MacBooks?