How the Economics of Professional Services Have Changed in Software
Tomasz Tunguz
SEPTEMBER 15, 2018
A founder asked me recently if there were any trends in professional services across public SaaS companies. I had examined the gross margins and share of revenue from professional services about 3 years ago. Professional services are consulting fees software companies charge to customers for software configuration, customization and education. What has changed over the past 3 years?
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