Sat.Sep 15, 2018

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How the Economics of Professional Services Have Changed in Software

Tomasz Tunguz

A founder asked me recently if there were any trends in professional services across public SaaS companies. I had examined the gross margins and share of revenue from professional services about 3 years ago. Professional services are consulting fees software companies charge to customers for software configuration, customization and education. What has changed over the past 3 years?

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Reflections On The Big Shake-Up At Kleiner Perkins

Haystack

For folks who know me, they know I’m obsessed with Twitter, but this week, I had so many work-related and personal/family things going on, I simply couldn’t keep up. That said, I did certainly see all the email subject lines this morning about Kleiner Perkins, the famous Sand Hill venture capital firm, splitting up. We have to step back and pause for a minute.

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