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BE 2.0: Focus on Responsibility, Not Tasks – The Mindset Shift That Changes Everything

Paul G. Silva

Collins provides specific examples of how Southwest Airlines and other top-performing companies use responsibility-based cultures to achieve extraordinary results. He realized his responsibility wasn’t “keep developing the product” but “build a successful business ready for investment.”

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A Founder's Guide: Essential Management Advice for Startups

Tomasz Tunguz

Document thoroughly : Use video, Loom, or detailed documentation to transfer knowledge effectively. Culture becomes a critical management tool as your company scales Effective management isn’t a natural gift but a discipline that can be learned, practiced, and refined.

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How to Communicate Impact Metrics to Investors

StartupNation

This holistic framing made our case stronger, especially with investors looking for brands that can weather cultural shifts, not just quarterly ones. Don’t treat impact as a side note. Bake it into your brand’s business case. Translate emotional resonance into measurable outcomes.

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The Constitution for Your New Fund: Strategy, Culture, Decision-Making, Budget, and Data

David Teten VC

If you are launching your own investment management firm, we recommend designing a constitution: a set of documents covering the firms goals, legal obligations, and principles for handling disagreement. These agreements may be inappropriate, unfeasible, or unwise to put in your signed legal documents.

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AI integration: How to bring AI into your workflows

The Zapier Blog

Cultural resistance or change management Even the smartest automation won't matter if your team doesn't use it. Offer training and documentation in plain language—no jargon. Choose tools that offer transparency, flexibility, and enough documentation to keep you in control. Frame AI as a sidekick, not a replacement.

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“I think viewing your board as an audience to be ‘sold’ to instead of a partner in your journey will orient your board to be less trusting and collaborative.” Five Questions with Nilam Ganenthiran, Former President of Instacart

Hunter Walk

The best companies and cultures seem to have figured out this balance over time despite scale – but it is hard. The push back usually boiled down to some version of: “We have this great plan that we spent a number of weeks documenting, socializing, and cascading through the organization. I am going to look stupid.

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CRM setup for success – Part 2

NZ Entrepreneur

Here are seven ways to improve CRM adoption within your team – to increase pipeline visibility, plug revenue leaks, and grow sales for your business: One – Develop a healthy sales culture Failure to prioritise a healthy sales culture drives updated sales data underground. You have the official business CRM.